We provide this course either as in-company course or a public course.
- Click here for public course prices and schedule.
- Click here for in-company course pricing
Introduction
Your staff may be about to deliver in house training. That’s great - they are likely to have good knowledge of the training topic, the organisation's priorities and people’s expectations and needs.
However, your staff may need to develop their training skills so that they can deliver a really effective training programme.
This lively and interactive course will help delegates develop and hone their skills so they are able to deliver effective training. We will show delegates how to plan, prepare and deliver training, encourage enthusiasm and gain commitment from their trainees.
We will provide delegates with proven methods for dealing with common ’problems’, such as negative, rowdy or unresponsive trainees. We will also help them to train in a way that appeals to all their trainees, and show them how to measure the effectiveness of their training.
The course is suitable for those who are new to training, those with a little experience of training and people who have been training for years, but may not have had any formal train the trainer training.
pre Course Meeting
For all UK based courses we will meet with you at your premises before the course to discuss your training objectives and what discuss which topics are most important to you.
This discussion will help us tailor our course to produce a training program that fits your needs, the needs of the delegates and the needs of your organisation.
ILM Approval
This two day course is approved by the Institute of Leadership and Management. The ILM are the largest UK provider of management awards and qualifications and are part of the City and Guilds group.
On attending the course delegates can receive an ILM Certificate and one year’s study membership to the ILM. There is a small additional fee of £45.00 + VAT per delegate for this option.
Course Structure
We run this course as an interactive session with plenty of opportunity for delegates to discuss, learn and practise how to handle a range of training challenges.
Delegates will also be able to plan a training session and practise their skills in delivering training.
Each session includes practice activities as described in the below course schedule.
What we provide
Before the course:
- We send pre course questionnaires to all delegates
- We are happy to look through delegates’ current course material, so we can offer feedback during the course
At the course - All delegates receive their own:
- Full colour copy of slides
- Workbook of course exercises
- Handout of reference materials
After the course
- Around two weeks after the course we send out a ‘compendium’ of flip chart notes to serve as a reminder of the issues discussed
- We also provide six months’ email / telephone post course support for all delegates
Course Schedule
Day 1
Session 1 - Preparing for a Course
We help delegates focus on why the training is needed for the individual, his or her team and the organisation as a whole. We explain how trainers can overcome barriers to the learning process, by allowing delegates to reveal any ‘objections’ they have to the training and dealing with them.
Topics include:
- "SMART" course objectives
- ‘Knowing what you want to achieve’
- Getting the training mix right - Knowledge, Skills and Attitude
- Pre-course questionnaires
Exercise:
We will help delegates develop a training plan for part or all of a course they might deliver in their workplace.
Session 2 - Designing and Delivering a Course
We introduce the different learning styles. These are in two groups - sensory and psychological.
Studies of sensory styles show some of us have a natural preference to learn visually (e.g. by viewing graphs or watching a DVD) others learn by actively doing (a ‘hands-on’ approach), and others learn by listening (e.g. to a lecture or discussion).
Psychological styles (such as whether a person is more theoretical or pragmatic) are more subtle but just as important.
The course covers these styles in depth. Tests in the course will allow delegates to understand their own individual learning styles. Trainers often naturally train in a way that suits their own style; We show our delegates how to train in a way that suits their delegates’ styles.
Topics include:
- Sensory Learning Styles (Visual, Auditory, Read/Write, Kinaesthetic)
- Psychological Learning Styles - Activist, Reflector, Theorist, Pragmatist
- Matching training methods to Learning Styles
- Seven important course design principles
- Attention span
- Training resources - visual aids, venue and the trainer’s time
- Providing variety in training
- Material for delegates - what to include
- Providing clear instructions
Exercises:
- Practise providing information in an innovative way
- Prepare and test instructions to carry out a particular task
Day 2
Session 3 - On The Day - Managing interaction on the course
We will help delegates to discover and develop their own effective individual training style. Training can be quite nerve-wracking - surveys have shown that standing up in front of a group of people is one of the most stressful work place activities. We show our delegates that by concentrating on their delegates and not themselves, this fear can be reduced.
This module will also look at interaction trainer - trainee interaction and dealing with questions from trainees - We show delegates how to avoid panic and maintain control and composure even they do not know the answer to the question.
We will also look at specific techniques for building rapport with delegates and managing any challenging or ‘difficult’ behaviour.
Topics include:
- Setting the scene
- Getting ‘Buy - in’ from learners
- Managing behaviour - Trainers’ and trainees'
- Handling challenging behaviour
Exercises:
- Delegates will design and rehearse an introduction
- We’ll also help them plan a strategy to handle objections from trainees and then test it out for real
Session 4 - Ending a Course
It is important that any training finishes on a high note. This is good for the trainer and the delegates!
Throughout the course we will have shown delegates how to asses that delegates are really learning. To ensure that the course has been successful trainers also need to know that their trainees are clear on what they have learned and how they will apply it. This module helps them ensure that this is the case.
Topics include:
- Summarising what has been learnt
- Applying what has been learnt
- Gaining constructive feedback
- Recording what has been learned
- Action plans for trainees to follow after the course
- Supporting continued learning after the course
If you have any questions or would like to arrange an on site course, please do contact us
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