What is negotiation?

“To confer with another with a view to compromise or agreement.”

That means discussion leading to agreement not discord.

• Do you find getting agreement difficult?
• Does there always have to be winners and losers?

Course Aims

• To recognise what needs to happen to negotiate successfully
• To enable you to create ‘win win’ scenarios in your relationships

Course Content

You will learn:

• The difference between negotiation and manipulation
• How to build trust
• How to plan your BATNA (Best Alternative to a Negotiated Agreement)
• How to use active listening to understand the other parties wants and needs
• How to separate the problem from the person by concentrating on need not position.

Course Structure

Our teaching methods include lots of examples and exercises to try yourself.

We always find out from participants which topics you would like to see covered. This allows us to personalise our teaching to your needs which helps make the training more useful in in your day to day job roles.