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Delegate Feedback |
The comments below were made on our feedback forms, which delegates complete at the end of every course.
January 2012
"Excellent, as usual!" Bespoke Management Skills Refresher, 26th of January 2012
"Excellent - Exceeded my expectations" Bespoke Management Skills Refresher, 26th of January 2012
"The refresher has made me realise that I have remembered and used various models (from the original course) without even realising! A clear, insightful, valuable and relevant course" Bespoke Management Skills Refresher, 26th of January 2012
"A very good refresher" Bespoke Management Skills Refresher, 26th of January 2012
"Good to have a refresher on all the aspects covered. It was easy to follow and professional, and got everyone involved" Bespoke Management Skills Refresher, 26th of January 2012
"Reminded me of the important points - Just right" Bespoke Management Skills Refresher, 26th of January 2012
"Very good - Will help me deal with problems and has given me new ideas" Bespoke Management Skills Refresher, 26th of January 2012
"A clear and beneficial course" Bespoke Management Skills Refresher, 26th of January 2012
"Great! Clear and consistent - I'm very happy. The workbooks were very informative and easy to follow" Train the Trainer public course delegate, 19th and 20th of January 2012
"I now know how to cater for different learning styles, and the mini training session we delivered has helped me overcome my fears. A clear and easy to understand course" Train the Trainer public course delegate, 19th and 20th of January 2012
"A very engaging course. All was relevant and there was a good balance of information and activity" Train the Trainer public course delegate, 19th and 20th of January 2012
"Very good delivery - Very approachable trainer and we were all treated as individuals" Train the Trainer public course delegate, 19th and 20th of January 2012
"Very good, a very confident and knowledgeable trainer" Train the Trainer public course delegate, 19th and 20th of January 2012
"The delivery was excellent - Pitched at the right level to keep interest and make me feel included. The content was also excellent. The balance of exercises and theory was ideal. Overall, an excellent course!" Train the Trainer on-site course delegate, 11th and 12th of January 2012
"Excellent - A lot of information delivered in a method that was easy to comprehend, plus sufficient one to one time. Open atmosphere in which questions could be asked. The content has things I didn't know I didn't know. Also, a great time to work on my own training plans" Train the Trainer on-site course delegate, 11th and 12th of January 2012
"Very good - Enthusiastic, knowledgeable, interesting and useful" Train the Trainer on-site course delegate, 11th and 12th of January 2012
"Fun, engaging and thorough" Train the Trainer on-site course delegate, 11th and 12th of January 2012
"The course was delivered very well - Interesting and informative. I'll now incorporate increased levels of activities into my training, as well as an awareness of learning styles" Train the Trainer on-site course delegate, 11th and 12th of January 2012
"An informative course - Like the detail in the handbooks, and I'll definitely use the 6 months post course support!" Train the Trainer on-site course delegate, 11th and 12th of January 2012
"A relevant and interesting session that has shown me new ways of how to set up training sessions and how to structure them, as well as be able to deal with different trainees" Train the Trainer on-site course delegate, 11th and 12th of January 2012
"Really useful - Engaging and interactive - Very good " Train the Trainer on-site course delegate, 11th and 12th of January 2012
"Very good and detailed - I'll now prepare more before training" Train the Trainer on-site course delegate, 10th and 11th of January 2012
"The information about SMART, VARK and Bloom's Taxonomy is very useful" Train the Trainer on-site course delegate, 10th and 11th of January 2012
"An engaging, in-depth and very informative course" Train the Trainer on-site course delegate, 10th and 11th of January 2012
"I thoroughly enjoyed this two day course. Originally I was not a willing participant as I did not want to be a trainer, but now I feel much more confident and willing to be a trainer. Excellent!" Train the Trainer on-site course delegate, 10th and 11th of January 2012
"An excellent course" Train the Trainer on-site course delegate, 10th and 11th of January 2012
"Very good, well paced, interesting and enjoyable. Excellent examples of how to structure a training activity. I now feel confident in developing new workshops" Train the Trainer on-site course delegate, 10th and 11th of January 2012
"Excellent - Kept my attention throughout and all the content was applicable and can be put into practice" Train the Trainer on-site course delegate, 10th and 11th of January 2012
December 2011
"Thank you, very enjoyable" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"Related very well to personal challenges - I'll now structure my courses better and feel more confident to utilise visuals and games" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"The course was excellent, particularly how it related to our specific product mix and environment" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"Fantastic - Thank you" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"The course was delivered in a friendly manner - Helpful, patient and reassuring. The content was full and precise" Train the Trainer on-site course delegate, 20th and 21st of December 2011
"I thoroughly enjoyed the course" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"Excellent - Very informative and friendly - Lots of info, but presented in easy chunks" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"An excellent and very informative course. Very pleased" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"It was perfect - Thank you very much!" Train the Trainer on-site course delegate, 15th and 16th of December 2011
"A well structured, professional and challenging course - Excellent!" Train the Trainer on-site course delegate, 15th and 16th of December 2011
"I now have a clear picture of how I would like to improve my training ant the tools I will use to do so. Very good, thanks you" Train the Trainer on-site course delegate, 15th and 16th of December 2011
"The course has refreshed my ideas on how to teach, question and meet objectives. Very good" Train the Trainer on-site course delegate, 15th and 16th of December 2011
"Very well delivered an very good content" Train the Trainer on-site course delegate, 15th and 16th of December 2011
"The course has shown me the importance of setting proper measurable objectives and how to deal with different learning styles. I will now revise our existing courses" Train the Trainer on-site course delegate, 15th and 16th of December 2011
"My eyes have been opened on a lot of subjects, such as VARK, Bloom's Taxonomy etc. Very good!" Train the Trainer on-site course delegate, 15th and 16th of December 2011
"The course has exceeded my expectations and I found it extremely useful" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"The course was very relevant to our needs and the delivery was excellent" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"Everything I expected and more" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"Very good. Siobhan was excellent - Managed the expectations of the group well and conducted the training at a good speed" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"I now have a greater understanding of individuals' behaviour and how to address these behaviours within a training environment. An excellent course, well thought out and prepared to a high standard" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"Excellent - All positive" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"A comprehensive and applicable, fun and engaging course" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"Excellent and informative" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"Clear and concise with useful documents for reference" Train the Trainer on-site course delegate, 14th and 15th of December 2011
"The course delivery was excellent - Very well suited and flexible to each of our training requirements. The content was very helpful at increasing knowledge of training techniques introduce new skill" Train the Trainer on-site course delegate, 14th and 15th of December 20711
"I have enjoyed every part of this course and felt very looked after by Caroline and Sue (the course trainers). A wonderful experience!" Gemma Moustafa, Train the Trainer Public course delegate, 12th and 13th of December 2011
"I thoroughly enjoyed the course - The pace, delivery and content were all involving. I found the modules on structuring a course and how to change attitudes most useful" Maureen Anthony, Train the Trainer Public course delegate, 12th and 13th of December 2011
"Very well delivered by skillful trainers" David Grover, Train the Trainer Public course delegate, 12th and 13th of December 2011
"Excellent - Very interesting and informative, with lots of useful theory and practical examples" Dan Hooton, Train the Trainer Public course delegate, 12th and 13th of December 2011
"I have a better idea as to how much preparation should be put into a good training course - Also good arguments to show that I need the time to prepare! A very good course delivered with a variety of techniques" Sarah Wilby, Train the Trainer Public course delegate, 12th and 13th of December 2011
"Lots of content with comprehensive notes - The course will help me greatly with my training" Tim Hurst, Train the Trainer Public course delegate, 12th and 13th of December 2011
"A positive, interactive course - Fun and useful" Presentation Skills on site course delegate, 7th of December 2011
"Excellent - Executed well and at an appropriate level for the audience" Presentation Skills on site course delegate, 7th of December 2011
"The course has made me more aware of my body language and how I come across. I also realise the importance of preparation and giving and receiving feedback - A well delivered course" Presentation Skills on site course delegate, 7th of December 2011
"I think that from now on my presentations will be clearer - The course was just right, excellent" Presentation Skills on site course delegate, 7th of December 2011
November 2011
"Very well balanced and thorough course. Having not trained before it has ticked all my boxes" Jane Scott, Train the Trainer Public course delegate, 10th and 11th of November 2011
"A very good, interactive course - I now appreciate the different learning styles" Train the Trainer Public course delegate, 10th and 11th of November 2011
"I really enjoyed the delivery. Rachel made it fun and allowed us to develop as a group. The content was very interesting - I found the SMART objectives particularly useful. I also feel that I have had the opportunity to ask questions" Joanne Thompson, Train the Trainer Public course delegate, 10th and 11th of November 2011
"Very good - Enjoyable" Di Hopwood, Train the Trainer Public course delegate, 10th and 11th of November 2011
"The delivery was excellent - kept the group engaged throughout. I now have the confidence that I can deliver effective training" Bespoke 3 day Train the Trainer on site course delegate, 7th to the 9th of November 2011
"Comprehensive and tailored to our needs - Excellent!" Bespoke 3 day Train the Trainer on site course delegate, 7th to the 9th of November 2011
"Fabulous - Interesting and thought provoking" Bespoke 3 day Train the Trainer on site course delegate, 7th to the 9th of November 2011
"very good, excellent trainers and material" Bespoke 3 day Train the Trainer on site course delegate, 7th to the 9th of November 2011
"I now have a better understanding of myself and my colleagues, which was fascinating. The course has provided an excellent selection of tools and techniques for training. Excellent! A good three days" Bespoke 3 day Train the Trainer on site course delegate, 7th to the 9th of November 2011
"Excellent content and fun and engaging delivery" Bespoke 3 day Train the Trainer on site course delegate, 7th to the 9th of November 2011
"Excellent - I now feel more confident about providing training" Bespoke 3 day Train the Trainer on site course delegate, 7th to the 9th of November 2011
"I will now be more aware of other peoples learning styles - A very useful and varied course" Bespoke 3 day Train the Trainer on site course delegate, 7th to the 9th of November 2011
"The course was very good - I will now be more aware of peoples' needs. Very enjoyable" Bespoke 3 day Train the Trainer on site course delegate, 7th to the 9th of November 2011
"The course was faultless - Excellent, entertaining and full of information" Management Development Programme on-site course delegate, 31st of October to the 3rd of November 2011
"The course has been superb from day one" Management Development Programme on-site course delegate, 31st of October to the 3rd of November 2011
"Excellent clear, informative, fun and relevant to every role" Management Development Programme on-site course delegate, 31st of October to the 3rd of November 2011
"First Class!" Management Development Programme on-site course delegate, 31st of October to the 3rd of November 2011
"The course has shown me the way I perceive other people without realizing it, and also shown me how different people learn. It has been extremely useful to me as a new young manager" Management Development Programme on-site course delegate, 31st of October to the 3rd of November 2011
"Excellent, clearly explained course which included all the tools needed to help development. Super!" Management Development Programme on-site course delegate, 31st of October to the 3rd of November 2011
"A fantastic, top notch course" Management Development Programme on-site course delegate, 31st of October to the 3rd of November 2011
"The delivery and content were excellent. Very informative and lots of information that will be valuable in the future. Definitely worth taking the course" Management Development Programme on-site course delegate, 31st of October to the 3rd of November 2011
"The course was very good" Management Development Programme on-site course delegate, 31st of October to the 3rd of November 2011
October 2011
"Fantastic - Well delivered and well thought out, easy to understand and good tasks to participate in" Advanced Train the Trainer on-site course delegate, 26th and 27th of October 2011
"The course delivery was excellent - Miranda was very effective and professional. I've learnt lots of theories and models"Advanced Train the Trainer on-site course delegate, 26th and 27th of October 2011
"I feel I have the tools to be able to make my training have more impact. An excellent course"Advanced Train the Trainer on-site course delegate, 26th and 27th of October 2011
"The course was well linked to our industry roles and well adapted. Perfect facilitating"Advanced Train the Trainer on-site course delegate, 26th and 27th of October 2011
"Fantastic. Well paced, kept control of the group and got all involved. Made relevant to our roles" Advanced Train the Trainer on-site course delegate, 26th and 27th of October 2011
"Excellent balance between group work and individual work"Advanced Train the Trainer on-site course delegate, 26th and 27th of October 2011
"Nice mix of discussion, workbook, interactive and Power Point. It all tied into my role"Advanced Train the Trainer on-site course delegate, 26th and 27th of October 2011
"An excellent, informative course" Advanced Train the Trainer Public course delegate, 24th and 25th of October 2011
"I now have a better understanding of the level of understanding participants need to attain prior to moving on to different stages. I will now apply Bloom's Taxonomy to the entire process from setting objectives with the client to the follow up process. A highly relevant, well presented and credible course" Advanced Train the Trainer Public course delegate, 24th and 25th of October 2011
"A well spent two days - Very pleased I came, I have learnt a lot from the experience - Thank you" Advanced Train the Trainer Public course delegate, 24th and 25th of October 2011
"Very good course - A mixture of activity, group work discussion and shared / explored ideas" Advanced Train the Trainer Public course delegate, 24th and 25th of October 2011
"The course has given me a greater understanding of Bloom's Taxonomy which will help me plan and execute better training. Very empowering - I enjoyed it all!" Advanced Train the Trainer Public course delegate, 24th and 25th of October 2011
"I now have a better understanding of in depth evaluation - A fun varies, really interesting course" Advanced Train the Trainer Public course delegate, 24th and 25th of October 2011
"Very welcoming trainers - Plenty of time to discuss things" Advanced Train the Trainer Public course delegate, 24th and 25th of October 2011
"Excellent - course content covered every aspect I could think of relating to training" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Interesting and very well suited to our company. I was impressed that the trainers had clearly researched us and what we do, in order to best fit the content to real scenarios" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Very informative, whilst fun! Allowed lots of participation and interaction" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Delivery of the course was excellent, engaging & easy to follow. I will now dedicate a lot more time in planning for training. I'll also ensure that my team use the learning's from the course to improve their training" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Excellent. Really enjoyed both Sue and Caroline's different styles. Really good pace and not too heavy going!" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Extremely strong delivery and content. Learnt a lot from the trainers who were highly experienced and great role models!" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Excellent delivery practiced what they preached. Thank you Sue and Caroline - well worth attending" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Excellent - I'll now set objectives and identify different learning techniques" Train the Trainer on site course delegate, 12th and 13th of October 2011
"I have been able to get much more from the course than first expected" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Excellent. the course exceeded my expectations - First class!" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Very enjoyable. I will now look at situations in a new way and approach work with a new confidence" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Lots of variety and participation - Lots of information to take in, but very useful and easy to understand" Train the Trainer on site course delegate, 12th and 13th of October 2011
"A very relevant, well delivered course" Train the Trainer on site course delegate, 12th and 13th of October 2011
"The course has given me skills to help deliver training courses - A well presented clear course" Train the Trainer on site course delegate, 12th and 13th of October 2011
"Excellent, really enjoyable course. I will now take what I've learnt and confidently put that into practice" David Thirst, Train the Trainer Public course delegate, 10th and 11th of October 2011
"Excellent - I have learned a great deal" Train the Trainer Public course delegate, 10th and 11th of October 2011
"Very good. I will now be more confident in my ability to develop and deliver training" George Fry, Train the Trainer Public course delegate, 10th and 11th of October 2011
"Excellent - Very interactive. The whole course was very well thought out" Car men Waylen, Train the Trainer Public course delegate, 10th and 11th of October 2011
"Friendly and relevant - I'm confident I can now apply what I've learnt" Chris Smith, Train the Trainer Public course delegate, 10th and 11th of October 2011
"Very well presented, a good mix of practical and written" Train the Trainer Public course delegate, 10th and 11th of October 2011
"Spot on - Full and excellently executed" Train the Trainer on site course delegate, 5th and 6th of October 2011
"The course has shown me how to carefully plan and deliver relevant training An informative, clear and professional course" Train the Trainer on site course delegate, 5th and 6th of October 2011
"A very good, very well delivered course - Approachable trainer and the sessions were broken down so it was fun" Train the Trainer on site course delegate, 5th and 6th of October 2011
"the course has taken my understanding of training to a new, high detailed level. It covered all aspects of training that I can use in my role" Train the Trainer on site course delegate, 5th and 6th of October 2011
"The course was clear, concise and delivered at a good pace for all the participants. It has increased my confidence" Train the Trainer on site course delegate, 5th and 6th of October 2011
"I will now be more confident in delivering training sessions and understanding the different styles of individuals. Very good content" Train the Trainer on site course delegate, 5th and 6th of October 2011
"A well presented course that has given me a good knowledge of training" Train the Trainer on site course delegate, 5th and 6th of October 2011
September 2011
"Thoroughly enjoyable. A beneficial course from which I obtained real value" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"Really good course materials that will be used. Excellent" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"I now have a better understanding of delegates' different personalities / learning styles. The course delivery was excellent - clear and great at involving everyone" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"The content was really interesting - The delivery was great and made me feel comfortable" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"Excellent!" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"Very relaxed and warm delivery style, but still very professional at the same time. The content was a good balance of activities, theory and discussion with good relation to our own scenarios" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"Great involvement and interaction - I will now structure and tailor my training more" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"I now have more confidence in being able to design and deliver a course. I liked Caroline as a trainer" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"Excellent - Well structured and aimed at the correct level" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"Very effective - Fantastic theories that you can use" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"The course has helped me identify the detail and structure of how to put together training - A comprehensive course with a warm and approachable trainer" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"Interactive, right pace, knowledgeable trainer - Interactive and interesting delivery. The content had just the right amount of information, and the back up of workbooks etc was really useful" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"The course has given me an insight into planning and focusing on the delegates. Very good - Calm and measured delivery" Train the Trainer on site course delegate, 21st and 22nd of September 2011
"An eye opening course - I was very impressed" Train the Trainer on site course delegate, 19th and 20th of September 2011
"A good and detailed course. I have gained self confidence and will now be able to handle my trainees better" Train the Trainer on site course delegate, 19th and 20th of September 2011
"The course was very good - I will now take more time planning before training" Train the Trainer on site course delegate, 19th and 20th of September 2011
"A good course - I'll now set clear objectives for training" Train the Trainer on site course delegate, 19th and 20th of September 2011
"A very good course" Train the Trainer on site course delegate, 19th and 20th of September 2011
"All areas were covered with effective explanations" Train the Trainer on site course delegate, 19th and 20th of September 2011
"A great workshop - Clear, concise and well explained" Bespoke Profiling and Communication on site workshop delegate, 19th of September 2011
"A very good, well organised workshop that has given me an understanding of myself and others around me" Bespoke Profiling and Communication on site workshop delegate, 19th of September 2011
"I now have an awareness and understanding of the team - This will allow me to think about ho to communicate with them effectively" Bespoke Profiling and Communication on site workshop delegate, 19th of September 2011
"A very good workshop" Bespoke Profiling and Communication on site workshop delegate, 19th of September 2011
"The workshop has shown how others perceive me and how I perceive myself - Great trainers, kept up the interest" Bespoke Profiling and Communication on site workshop delegate, 19th of September 2011
"I will now have more consideration of how my communication will be received. A good course" Bespoke Profiling and Communication on site workshop delegate, 19th of September 2011
"Excellent, engaging and encouraging. Really useful and enjoyable" Helen Aldous, Train the Trainer Public course delegate, 8th and 9th of September 2011
"The delivery was excellent. Clearly spoken, engaging with all delegates. Caroline reviewed aspects of the course to ensure understanding and provided additional information when needed. All the workbooks, notes and training aids were of an extremely high standard, easy to follow and covered everything and more that was advertised" Lorna Pettifer, Train the Trainer Public course delegate, 8th and 9th of September 2011
"All aspects have been of huge benefit. A clear, concise fun and relaxed course" Lindsay Chapman, Train the Trainer Public course delegate, 8th and 9th of September 2011
"Very fun, engaging and interactive. Excellent content - I love the workbooks which I can go back to and reference when needed" Danielle Colligan, Train the Trainer Public course delegate, 8th and 9th of September 2011
"I now have a clearer understanding of my roles and responsibilities as a trainer. A relaxed and open course that was interesting, useful and detailed" Gemma Williams, Train the Trainer Public course delegate, 8th and 9th of September 2011
"A very good course. Clear and continually making sure people were following and understanding. A lot of content that has all been explained - Now I just need to take it away and start to put it into practice" Steve Haigh, Train the Trainer Public course delegate, 8th and 9th of September 2011
"The course has shown me how to plan and structure a training course - Very good" Babli Jahau, Train the Trainer Public course delegate, 8th and 9th of September 2011
"A clearly presented, well explained course - Lively, engaging and clear" Caroline Cantellow, Train the Trainer Public course delegate, 8th and 9th of September 2011
August 2011
"A brilliant and informative course" Advanced Train the Trainer on site course delegate, 25th and 26th of August 2011
"Perfect - Professional, enthusiastic and encouraging" Advanced Train the Trainer on site course delegate, 25th and 26th of August 2011
"The content was well thought out and well delivered - exactly what we needed - Thank you" Advanced Train the Trainer on site course delegate, 25th and 26th of August 2011
"The revision of Bloom's Taxonomy has bean really helpful - I also have new ideas specific to our training subject. An excellent, clear and concise course" Advanced Train the Trainer on site course delegate, 25th and 26th of August 2011
"An excellent, relevant and useful course" Advanced Train the Trainer on site course delegate, 25th and 26th of August 2011
"The course has shown me practical ways to adapt exercises to include all delegates at all learning levels , and to adapt to different needs" Advanced Train the Trainer on site course delegate, 25th and 26th of August 2011
"A fantastic course" Advanced Train the Trainer on site course delegate, 25th and 26th of August 2011
"Excellent and varied" Advanced Train the Trainer on site course delegate, 25th and 26th of August 2011
"I will integrate everything I have learned from the course into my training" Advanced Train the Trainer on site course delegate, 25th and 26th of August 2011
"Excellent pace, lots of information, useful workbooks, knowledge trainers - Full of relevant information. A totally refreshing course that will aid me in my new role as a trainer" Victoria Medlin, Train the Trainer Public course delegate, 15th and 16th of August 2011
"Very clear and engaging - Useful resources to take away with me for reference - Very detailed. Very friendly and knowledgeable trainers" Tiffany Moss, Train the Trainer Public course delegate, 15th and 16th of August 2011
"Excellent and fun!" Tania Mackenzie, Train the Trainer Public course delegate, 15th and 16th of August 2011
"Excellent course content, well put across by Caroline and Sue. Keep up the good work!" Kieron Pinchin, Train the Trainer Public course delegate, 15th and 16th of August 2011
"Excellent, informative with supportive trainers" Kami Pandhi, Train the Trainer Public course delegate, 15th and 16th of August 2011
"Spot on!" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"Engaging and warm delivery, comprehensive and relevant content" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"I will think much more clearly about objectives and ensure I have objectives for each session - A very clear course with extremely interesting modules" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"A relaxed facilitative style that put me at ease - As a reflector i'm very pleased with the reading material to take away! Thank you" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"A relaxed and informed course, flexible to the needs of our group" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"An interesting, well maintained course suitable to the group - I now understand how to identify communication and learning styles and work with them" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"A very useful course and the best training I've ever done - Thank you" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"Excellent training - Engaging and motivating and it certainly gave me more confidence. I enjoyed it a lot - Thank you!" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"Friendly, well paced, attentive, informative and flexible to suit our needs - an expert and well designed course" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"Excellent, relevant and appropriate - Thank you" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"A motivating and engaging course - Relevant to (our company) and our specific needs - A good experience, I learned a lot" " Train the Trainer on site course delegate, 3rd and 4th of August 2011
"Really good!" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"The course has consolidated my training knowledge - I feel more confident in delivering training and I have gained new skills like Honey and Mumford and Bloom's Taxonomy. Excellent" Train the Trainer on site course delegate, 3rd and 4th of August 2011
"Well delivered - I felt everybody had a good opportunity to raise their point of view. The content was stimulating, innovative and helpful. Useful, thorough and compelling" Train the Trainer on site course delegate, 3rd and 4th of August 2011
July 2011
"Brilliant - I'm extremely happy and satisfied with the course" Helen Bartle, Train the Trainer Public course delegate, 14th and 15th of July 2011
"The delivery was excellent and relaxed - Knowledgeable trainers. An abundance of content and ideas / theories to aid good training" Dave Edwards, Train the Trainer Public course delegate, 14th and 15th of July 2011
"I now have a much clearer idea of all aspects of training - A very good course" Sheila Wise, Train the Trainer Public course delegate, 14th and 15th of July 2011
"Great balance of trainer led and interaction - I thoroughly enjoyed it all" Sandi Taylor, Train the Trainer Public course delegate, 14th and 15th of July 2011
"The course will help me develop training plans around clear objectives that meet a variety of learning styles. Good pace, clear examples, plenty of interaction along with theory and examples" Andy Mitchell, Train the Trainer Public course delegate, 14th and 15th of July 2011
June 2011
"Excellent and fun! I really enjoyed the course and it will be beneficial in my working life" Train the Trainer on-site course delegate, 22nd and 23rd of June 2011
"The delivery was excellent. Siobhan led by example - Something to aspire to" Train the Trainer on-site course delegate, 22nd and 23rd of June 2011
"Excellent - Very thorough and extremely well delivered, with detailed content" Train the Trainer on-site course delegate, 22nd and 23rd of June 2011
"A very good and interesting course" Train the Trainer on-site course delegate, 22nd and 23rd of June 2011
"A good coverage of all aspects we needed. I will now plan training better" Train the Trainer on-site course delegate, 22nd and 23rd of June 2011
"I now have a better understanding of how to reach more people" Train the Trainer on-site course delegate, 22nd and 23rd of June 2011
"Excellent delivery - My confidence level is much improved - I won't be intimidated delivering training now. Thank you" Jo Budd, Train the Trainer Public course delegate, 13th and 14th of June 2011
"Excellent. I now have lots of new ideas to work into activities to underpin learning. I also have a new awareness of learning styles. Very informative" Helen Gregory, Train the Trainer Public course delegate, 13th and 14th of June 2011
"An inclusive and participatory course - I learnt a lot" Alison Daniels, Train the Trainer Public course delegate, 13th and 14th of June 2011
"A well paced, stimulating and challenging course" Malcolm Perrin, Train the Trainer Public course delegate, 13th and 14th of June 2011
"A credible, professional coursewith detailed, quality content" Ijeoma Omire, Train the Trainer Public course delegate, 13th and 14th of June 2011
"An excellent course!" Paul Allport, Train the Trainer Public course delegate, 13th and 14th of June 2011
"Well paced delivery, an excellent mix of styles and interesting and thought provoking content" Management Development Programme on-site course delegate, 6th - 9th June 2011
"A very good course which provided me with new ideas and better understanding - Thank you" Management Development Programme on-site course delegate, 6th - 9th June 2011
"All aspects of the course were useful" Management Development Programme on-site course delegate, 6th - 9th June 2011
"Informative, interesting and multi-faceted - I now have increased confidence, new insights and a better awareness of the complexities of human nature" Management Development Programme on-site course delegate, 6th - 9th June 2011
"I found watching my two course leaders (Caroline and Rachel) very interesting. I have learnt a lot from their teaching techniques and how they communicate with the class on a group and individual level. I hope to take some of this away with me. An effective and informative course" Management Development Programme on-site course delegate, 6th - 9th June 2011
"Excellent content and delivery" Management Development Programme on-site course delegate, 6th - 9th June 2011
"I now understand how to identify and rectify certain aggressive situations" Management Development Programme on-site course delegate, 6th - 9th June 2011
May 2011
"Excellent - Has given me lots to think about" Train the Trainer on-site course delegate, 16th and 17th May 2011
"Very thorough and caters for all. In-depth and interesting" Train the Trainer on-site course delegate, 16th and 17th May 2011
"I feel I have taken many points from the course that I will use to improve my training delivery, especially in the planning stage - Setting clearer objectives" Train the Trainer on-site course delegate, 16th and 17th May 2011
"A professional and practical course - It covered everything I needed to know" Train the Trainer on-site course delegate, 16th and 17th May 2011
"A very informative course" Train the Trainer on-site course delegate, 16th and 17th May 2011
"I will now try to adopt a training style that will not exclude or alienate a trainee with an opposite learning style" Train the Trainer on-site course delegate, 16th and 17th May 2011
"A well delivered course, with plenty of discussion and opportunity to go into more detail if needed" Train the Trainer on-site course delegate, 16th and 17th May 2011
"Good course with extensive content" Train the Trainer on-site course delegate, 16th and 17th May 2011
"Very informative - Kept my attention throughout" Train the Trainer on-site course delegate, 16th and 17th May 2011
"The course delivery was excellent - Interest was maintained throughout. The content was superb" Train the Trainer public course delegate, 12th and 13th of May 2011
"An excellent and enjoyable course" Tim Hayes, Train the Trainer public course delegate, 12th and 13th of May 2011
"The course has given me increased confidence that I have the tools to deliver training" Andy Watts, Train the Trainer public course delegate, 12th and 13th of May 2011
"A full, thorough and interesting course. I'll now put more thought into planning training" Andrea Reid, Train the Trainer public course delegate, 12th and 13th of May 2011
"Excellent content and delivery" Train the Trainer public course delegate, 12th and 13th of May 2011
"I will now prepare my courses more from the point of view of the trainee. A very structured and interactive course" Roger Grove, Train the Trainer public course delegate, 12th and 13th of May 2011
April 2011
"Excellent - A voyage of discovery. I have learnt an enormous amount from attending this course and I look forward to putting this knowledge into practice" Train the Trainer public course delegate, 18th and 19th of April 2011
"Much more informative than I expected. There was so much information and I liked the thought and effort that went into the training and materials / handouts" Train the Trainer public course delegate, 18th and 19th of April 2011
"Excellent - I'll now prepare, plan and present with far greater knowledge and understanding" Train the Trainer public course delegate, 18th and 19th of April 2011
"The course was fantastic - I will recommend it to others in my company" Train the Trainer public course delegate, 18th and 19th of April 2011
"I now have an understanding of the different types of people in terms of their capacities / preferences. I will now prepare more extensively and specifically to target the ned of those very different to myself. The course was excellent - Interactive and responsive" Train the Trainer public course delegate, 18th and 19th of April 2011
"Very clear and interesting - I now know how to plan and deliver a training session" Train the Trainer public course delegate, 18th and 19th of April 2011
"Excellent!" Train the Trainer public course delegate, 18th and 19th of April 2011
"I will now modify my shorter courses to include a lot more interaction. I have a better understanding of learning styles and different training techniques - Thank you!" Train the Trainer public course delegate, 18th and 19th of April 2011
"The course was interactive, clear and very informative. I am now more confident" Train the Trainer public course delegate, 18th and 19th of April 2011
"I now have the ability to plan, execute and review a training session. Very informative with a lot of detail" Train the Trainer public course delegate, 18th and 19th of April 2011 "
"I am extremely happy with the course - Very professional and clear - I feel confident to deliver a training session now" Train the Trainer On-Site course delegate, 5th and 6th of April 2011
"A fantastic, interesting and fun course - Brilliant, Thank you!" Train the Trainer On-Site course delegate, 5th and 6th of April 2011
"A very good course - I'll review my own training now" Train the Trainer On-Site course delegate, 5th and 6th of April 2011
"I will now review how I train, especially in relation to activists which differ from my style. A well paced, well pitched course" Train the Trainer On-Site course delegate, 5th and 6th of April 2011
"A very good course" Train the Trainer On-Site course delegate, 5th and 6th of April 2011
March 2011
"Excellent - All my questions were answered and more - I'll now put much much more thought into training" Train the Trainer On-Site course delegate, 29th and 30th of March 2011
"Great content, helped me see the difference between a presentation and training" Train the Trainer On-Site course delegate, 29th and 30th of March 2011
"The course was excellent - I will now deliver much more effective training" Train the Trainer On-Site course delegate, 29th and 30th of March 2011
"The delivery was enthusiastic with a good range of method and techniques. I now feel more confident to deliver training" Train the Trainer On-Site course delegate, 29th and 30th of March 2011
"Engaging and very useful" Train the Trainer On-Site course delegate, 29th and 30th of March 2011
"I really liked the structure of this course. I will prepare my future trainings in a different way - Think of the objective, think of the audience, think of VARK, include activities and get feedback. The slides, workbook and handouts were ell done and helpful and the delivery was dynamic and excellent. Thanks!" Train the Trainer On-Site course delegate, 29th and 30th of March 2011
"Good, interactive, motivating" Train the Trainer On-Site course delegate, 29th and 30th of March 2011
"Very good - Good pace and the ability of Bob and Caroline to clearly communicate the message made the information easier to digest" Train the Trainer On-Site course delegate, 29th and 30th of March 2011
"Excellent - I will now plan, plan, plan for training! VARK and KSA were very useful" Train the Trainer On-Site course delegate, 29th and 30th of March 2011
"Well delivered with lots of variety - Fantastic!" Train the Trainer On-Site course delegate, 17th and 18th of March 2011
"Very informative - I'll take away lots of great ideas" Train the Trainer On-Site course delegate, 17th and 18th of March 2011
"I thought the content was fantastic - I will now look closer at what I am training and make sure it is relevant" Train the Trainer On-Site course delegate, 17th and 18th of March 2011
"The trainer was extremely knowledgeable and I felt completely comfortable with the session but also challenged. The content was excellent - A lot of ideas and and concepts that we don't currently put into practice" Train the Trainer On-Site course delegate, 17th and 18th of March 2011
"Well explained, a good pace and a good variety of activities and visual aids" Train the Trainer On-Site course delegate, 17th and 18th of March 2011
"The course has given me the skills to re-vamp my training sessions - Varied course with great ideas" Train the Trainer On-Site course delegate, 17th and 18th of March 2011
"A great variety of training methods used that helped all learning styles - I will now spend more time planning my own training and make sure that I use a variety of methods when training" Train the Trainer On-Site course delegate, 17th and 18th of March 2011
"Great! Informative, helpful and useful. I feel confident that I'll be a better trainer now" Train the Trainer Public course delegate, 17th and 18th of March 2011
"Excellent, Very positive. Caroline and Sue were superb - A great course" Train the Trainer Public course delegate, 17th and 18th of March 2011
"It was all very useful and backed up with good quality handouts and workbook. Thank you" Train the Trainer Public course delegate, 17th and 18th of March 2011
"Thank you - I thoroughly enjoyed the two days" Train the Trainer Public course delegate, 17th and 18th of March 2011
"Knowledgeable, interactive and fun" Train the Trainer Public course delegate, 17th and 18th of March 2011
"The course was well pitched and covered the topics I was looking for" Train the Trainer Public course delegate, 17th and 18th of March 2011
"I found all content relevant and very useful" Train the Trainer Public course delegate, 17th and 18th of March 2011
"A very interesting and informative course. Covered everything I needed to know" Bespoke one-day on-site Effective Email Writing course delegate, 16th of March 2011
"Excellent!" Bespoke one-day on-site Effective Email Writing course delegate, 16th of March 2011
"I enjoyed the course - Great workbooks, manuals and guidelines" Bespoke one-day on-site Effective Email Writing course delegate, 16th of March 2011
"I now have a positive attitude to writing emails" Bespoke one-day on-site Effective Email Writing course delegate, 16th of March 2011
"A very well presented and very informative course. An enjoyable experience" Bespoke one-day on-site Effective Email Writing course delegate, 16th of March 2011
"The delivery was excellent - It was well paced and both trainers were very engaging. The content exceeded my expectations - I'll now give much more thought and preparation to my training" Bespoke one-day on-site Train the Trainer course delegate, 10th of March 2011
"Excellent - Lively and exactly the right level" Bespoke one-day on-site Train the Trainer course delegate, 10th of March 2011
"A very well prepared and engaging course" Bespoke one-day on-site Train the Trainer course delegate, 10th of March 2011
"As a result of this course, I will take a new approach to developing training. A though provoking, thorough, engaging and fun course" Bespoke one-day on-site Train the Trainer course delegate, 10th of March 2011
"A very useful and interesting course" Bespoke one-day on-site Train the Trainer course delegate, 10th of March 2011
"The course has helped me look at training in a whole new light. Caroline and Bob were very knowledgeable" Bespoke one-day on-site Train the Trainer course delegate, 10th of March 2011
"Excellent and interactive" Bespoke one-day on-site Train the Trainer course delegate, 10th of March 2011
February 2011
"Excellent - Very clear, well paced and understandable" Train the Trainer On-site course delegate, 17th and 18th of February 2011
"Very competent, thorough and well prepared" Train the Trainer On-site course delegate, 17th and 18th of February 2011
"Info on SMART objectives and the different learning styles were all of benefit to me - I enjoyed the course" Train the Trainer On-site course delegate, 17th and 18th of February 2011
"The course has helped me understand my own learning style and ways to ensure this does not over influence the course content. Knowledgeable and professional delivery" Train the Trainer On-site course delegate, 17th and 18th of February 2011
"Excellent delivery - Very well communicated" Train the Trainer On-site course delegate, 17th and 18th of February 2011
"Identification of learning styles and the EDIP model was very useful" Train the Trainer On-site course delegate, 17th and 18th of February 2011
"A thoroughly enjoyable course and one I would recommend to others. Thank you very much" Paula Lewis, Train the Trainer Public course delegate, 14th and 15th of February 2011
"Very relevant and useful. Great to learn and have quality contact with an expert. Enjoyable and very engaging" Ben, Train the Trainer Public course delegate, 14th and 15th of February 2011
"Well presented and full of brilliant information" Georgina Blackwell, Train the Trainer Public course delegate, 14th and 15th of February 2011
"Brilliant - Lots to use and keep" Train the Trainer On-site course delegate, 14th and 15th of February 2011
"Very well delivered and very relevant to my role in the workplace" Train the Trainer On-site course delegate, 14th and 15th of February 2011
"Excellent - Clear and informative. I have learned the theory of training which will certainly improve my practice" Train the Trainer On-site course delegate, 14th and 15th of February 2011
"Excellent - Interesting and well paced" Train the Trainer On-site course delegate, 14th and 15th of February 2011
"Good stuff! The training I do will now be better planned, focused and will meet objectives" Train the Trainer On-site course delegate, 14th and 15th of February 2011
"The course content was excellent, I learnt lots of new things and will continue to use the course content. I will adapt the content of my own training to make it more varied and exiting. The course was very clear, very positive and really encouraged me. Thank you!" Train the Trainer On-site course delegate, 14th and 15th of February 2011
"Clear and well paced" Train the Trainer On-site course delegate, 14th and 15th of February 2011
"Excellent, it suited all" Train the Trainer On-site course delegate, 14th and 15th of February 2011
"It was great, Thank you" Train the Trainer On-site course delegate, 14th and 15th of February 2011
"Miranda was absolutely brilliant" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"A relevant and interesting course" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"A very good course" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"A thoroughly enjoyable and informative course - I will now think things through more clearly and plan more efficiently" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"Good pace - Friendly and approachable" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"Excellent delivery, 100% content" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"Excellent - Friendly and warm while clearly knowledgeable and experienced" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"I will take all the information given as I believe it will greatly improve my role" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"I really enjoyed the whole course, and learning styles interested me the most. A very valuable course - Thank you" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"Very good and well presented - I would enjoy coming to another course" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"Brilliant, polite, humours, fun - Kept me listening throughout. I've leant so much" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"Everything was excellent" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"I've enjoyed the course and feel that the content was delivered very well. I will take away knowledge of how to present training and will be a lot more confident about training - Excellent course" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"Excellent delivery, covered all necessary areas" Train the Trainer On-site course delegate, 9th and 10th of February 2011
"The course has helped me understand how to say no to people and how to deal with aggression. Thank you, I enjoyed the course" Assertiveness Course Delegates, 3rd of February 2011
"It was very useful to be able to go through actual experiences and have handouts to refer to" Assertiveness Course Delegates, 3rd of February 2011
"Everything about the course was useful!" Assertiveness Course Delegates, 3rd of February 2011
"The course has shown me how to use confident body language and be more assertive" Assertiveness Course Delegates, 3rd of February 2011
"The course has helped me be able to say no to other people and delegate to other people" Assertiveness Course Delegates, 3rd of February 2011
"The course was just right. Thank you Caroline and Sue - Keep up the good work! What you teach is priceless and so very enjoyable. It catered well to my needs and the whole of the content was modern" Belinda Graham, Train the Trainer Public course delegate, 31st of January / 1st of February 2011
"Very enjoyable and very clear - The course has given me loads of different ideas!" Catherine Walker,Train the Trainer Public course delegate, 31st of January / 1st of February 2011
"Loved the delivery - The content was varied and very informative and I love the extra material and handouts" Nicola Stegmann, Train the Trainer Public course delegate, 31st of January / 1st of February 2011
"Very useful information and challenging ideas. Very approachable trainers. I will now be able to relate to trainees better and make my training more varied and inclusive" Catherine Holmes, Train the Trainer Public course delegate, 31st of January / 1st of February 2011
"The course has shown me how to set clear expectations and objectives, how to engage with different learning types and how to use Bloom's Taxonomy to achieve what you ned. A comfortable and friendly learning atmosphere" Hayley Carter, Train the Trainer Public course delegate, 31st of January / 1st of February 2011
"Brilliant, very clear and interactive. The course content had been carefully thought through. The course has given me great food for thought in terms of improving training and how to develop myself within the role of trainer" Kelly Thurlow, Train the Trainer Public course delegate, 31st of January / 1st of February 2011
"Very interesting and well made" Colin Claverie, Train the Trainer Public course delegate, 31st of January / 1st of February 2011
"Brilliant delivery and very informative" Richard Bryan , Train the Trainer Public course delegate, 31st of January / 1st of February 2011
January 2011
"Excellent, knowledgeable, informative and easy to maintain interest throughout - Very beneficial" Steve Smith, Train the Trainer Public course delegate, 20th and 21st of January 2011
"Very helpful and has totally strengthened my ability to train effectively - Thank you" Mandy Thompson, Train the Trainer Public course delegate, 20th and 21st of January 2011
"Excellent - Informative and relevant" Train the Trainer Public course delegate, 20th and 21st of January 2011
"I now understand the pre course survey as a key part of preparation. I also have an understanding of both trainer and participant perspective. A well constructed, easy to follow course" Brian McKandie, Train the Trainer Public course delegate, 20th and 21st of January 2011
"Clear, concise, patient, comprehensive and interesting ....Excellent" Tim Ridley-Thompson, Train the Trainer Public course delegate, 20th and 21st of January 2011
"Very relevant and gave me a good understanding of training" Daljinder Singh, Train the Trainer Public course delegate, 20th and 21st of January 2011
"Well paced, good materials and useful content" Rachael Spraggs, Train the Trainer Public course delegate, 20th and 21st of January 2011
"Very good fun and informative. It was great and exceeded my expectations" Bespoke 'Training for Retail Merchandisers' course delegate, 19th and 20th of January
"The course has given me a gain in confidence, shown me how to build customer relationships and shown me areas for improvement" Bespoke 'Training for Retail Merchandisers' course delegate, 19th and 20th of January
"Useful and informative, with a good use of handouts" Bespoke 'Training for Retail Merchandisers' course delegate, 19th and 20th of January
"Clear and very knowledgeable" Bespoke 'Training for Retail Merchandisers' course delegate, 19th and 20th of January
"A good and punchy course" Bespoke 'Training for Retail Merchandisers' course delegate, 19th and 20th of January
"The course has helped me understand the science behind mine and others behaviour patterns and habits - Brilliant!" Bespoke 'Training for Retail Merchandisers' course delegate, 19th and 20th of January
"Excellent - Broad and engaging" Train the Trainer On-site course delegate, 17th and 18th of January 2011
"A very useful course" Train the Trainer On-site course delegate, 17th and 18th of January 2011
"The course has shown me how to deliver training - I've learnt skills and techniques that will directly impact my work and job. Excellent and relevant" Train the Trainer On-site course delegate, 17th and 18th of January 2011
"Useful and practical - Very good" Train the Trainer On-site course delegate, 17th and 18th of January 2011
"Very good - Supportive and flexible" Train the Trainer On-site course delegate, 17th and 18th of January 2011
"The course allowed us to reflect and practice" Train the Trainer On-site course delegate, 17th and 18th of January 2011
"Very good - Clear and concise, with useful material - Will be very useful going forward" Train the Trainer On-site course delegate, 13th and 14th of January 2011
"The course was spot on" Train the Trainer On-site course delegate, 13th and 14th of January 2011
"A great course that has given me lots of tools and tips for training" Train the Trainer On-site course delegate, 13th and 14th of January 2011
"Excellent!" Train the Trainer On-site course delegate, 13th and 14th of January 2011
"I have identified lots of areas to work on - Bloom's Taxonomy specifically will help me understand more theory behind training and people's levels and how to work with them. Very good as always!" Train the Trainer On-site course delegate, 13th and 14th of January 2011
"A very well done course" Train the Trainer On-site course delegate, 13th and 14th of January 2011
"The course has shown the need for proper preparation before training to ensure the content meets the needs of the audience - Very good course" Train the Trainer On-site course delegate, 13th and 14th of January 2011
"An excellent course which has energised me for training" Train the Trainer On-site course delegate, 13th and 14th of January 2011
"Excellent delivery by Miranda" Train the Trainer On-site course delegate, 11th and 12th of January 2011
"An excellent, well delivered course that has given me confidence and specifically helped with dealing with 'difficult' participants and setting training objectives" Train the Trainer On-site course delegate, 11th and 12th of January 2011
"A clear, concise course with plenty of opportunity to ask questions and be involved" Train the Trainer On-site course delegate, 11th and 12th of January 2011
"I have gained more confidence and techniques in planning and delivering a training session. A well conveyed and clear course" Train the Trainer On-site course delegate, 11th and 12th of January 2011
"An excellent course" Train the Trainer On-site course delegate, 11th and 12th of January 2011
"The trainers were very good and the content was ideal for our job role" Bespoke 'Marketing for Retailers' course on-site course delegate, 5th and 6th of January 2011
"The course content was excellent" Bespoke 'Marketing for Retailers' course on-site course delegate, 5th and 6th of January 2011
"The course has helped me understand how to evaluate and act, how to be believable and likeable and how to mix low and high energy. Very strong course" Bespoke 'Marketing for Retailers' course on-site course delegate, 5th and 6th of January 2011
"Very good - Friendly, professional and fun" Bespoke 'Marketing for Retailers' course on-site course delegate, 5th and 6th of January 2011
"Good mixture of practical skills and theory based learning" Bespoke 'Marketing for Retailers' course on-site course delegate, 5th and 6th of January 2011
December 2010
"I feel that this was definitely worthwhile and the team has benefited a great deal from it" Proposal Writing Workshop On site course delegate, 14th of December 2010
"Very well prioritised and presented - Great to have the slides and the workbook" Proposal Writing Workshop On site course delegate, 14th of December 2010
"Great content and materials to take away - The course reiterated what I am doing correctly and also gave me great ideas for improvement" Proposal Writing Workshop On site course delegate, 14th of December 2010
"Excellent!" Proposal Writing Workshop On site course delegate, 14th of December 2010
"Very well planned and to the point - Very detailed and relevant to our work and company" Proposal Writing Workshop On site course delegate, 14th of December 2010
"I have learnt what is important and where we can improve - Shorter sentences, active vs passive, benefits vs features etc" Proposal Writing Workshop On site course delegate, 14th of December 2010
"Concise and clear - Very good" Proposal Writing Workshop On site course delegate, 14th of December 2010
"The trainers were really professional and had an extensive knowledge on the subject. It was a pleasure to listen to this training" Train the Trainer Public course delegate, 6th and 7th of December 2010
"Excellent, varied and memorable" Train the Trainer Public course delegate, 6th and 7th of December 2010
"I have numerous gains from the course! A lot to go back and work on but this will allow me to breakdown many parts of my training and apply standard models to achieve more effective training" Train the Trainer Public course delegate, 6th and 7th of December 2010
"I really enjoyed the course - Thanks!" Train the Trainer Public course delegate, 6th and 7th of December 2010
"Excellent!" Train the Trainer Public course delegate, 6th and 7th of December 2010
"Very interactive - Good fun and enjoyable. Lots of variety, with enough take-away info to refer back to" Train the Trainer Public course delegate, 6th and 7th of December 2010
"A very comprehensive course" Train the Trainer Public course delegate, 6th and 7th of December 2010
"I have enjoyed this course more than others, and can safely say it has been successful" Train the Trainer Public course delegate, 6th and 7th of December 2010
"Very well presented - Bloom's and EDIP were particularly helpful" Train the Trainer Public course delegate, 6th and 7th of December 2010
"I will change my current training to accommodate the different learning styles - I also understand the need to create an impression during the introduction to the training" Train the Trainer Public course delegate, 6th and 7th of December 2010
"A clear and detailed course which was varied in style and made me feel comfortable" Train the Trainer Public course delegate, 6th and 7th of December 2010
November 2010
"Caroline and Rachel (the trainers) have been excellent teachers and have not only made it a pleasure top attend but have also taught a lot of skills" Management Development Programme On site course delegate, 22nd to the 25th of November 2010
"An extremely clear course that covered all aspects of what management should look like" Management Development Programme On site course delegate, 22nd to the 25th of November 2010
"A very good, interesting and fun course" Management Development Programme On site course delegate, 22nd to the 25th of November 2010
"The course has helped me with identifying types of behaviour, dealing with under performance and handling conflict - Excellent content and delivery" Management Development Programme On site course delegate, 22nd to the 25th of November 2010
"The course will help me to understand and work more efficiently with others. Lots of new skills and knowledge - Interesting at all times" Management Development Programme On site course delegate, 22nd to the 25th of November 2010
"Very good, positive and professional trainers" Management Development Programme On site course delegate, 22nd to the 25th of November 2010
"I have gained and benefited from the vast range of techniques and skills learnt. The course was excellent - really got you involved" Management Development Programme On site course delegate, 22nd to the 25th of November 2010
"Very good, kept me interested" Management Development Programme On site course delegate, 22nd to the 25th of November 2010
The delivery was friendly, encouraging participation, confident and informative. Very well presented, and the course has given me everything I need for an insight into developing my own skills" Management Development Programme On site course delegate, 22nd to the 25th of November 2010
"An excellent course!" Management Development Programme On site course delegate, 22nd to the 25th of November 2010
"Everything came across really well - I completely understood. Siobhan was really understanding and made it all very clear. The course covered all the areas I needed help with. Am looking forward to using my mew skills in being more assertive" Assertiveness Skills On site course delegate, 24th of November 2010
"Covered a wide range - Great exercises. Excellent tutor. I learnt a lot" Assertiveness Skills On site course delegate, 24th of November 2010
"Excellent - Very useful for the future" Assertiveness Skills On site course delegate, 24th of November 2010
"I have learnt the importance of the language we use which leads to passive or aggressive behaviour. The course was fantastic" Assertiveness Skills On site course delegate, 24th of November 2010
"Now I am aware of my own behaviour, I feel much more able to handle myself around others (which was a major concern of mine). A clear and concise course delivered in an open and friendly environment" Assertiveness Skills On site course delegate, 24th of November 2010
"Excellent - All aspects of the course were useful" Assertiveness Skills On site course delegate, 24th of November 2010
"The handouts were very useful. I enjoyed the class exercises and the role play. The tutor was very good and explained the topics very well" Assertiveness Skills On site course delegate, 24th of November 2010
"A very good, clear course - It covered everything I needed" Assertiveness Skills On site course delegate, 24th of November 2010
"Exactly what we needed - Tailored to the company's needs" Proposal Writing Workshop On site course delegate, 23rd of November 2010
"Benefits / gains - Learning to be more concise, shorter sentences are okay. A good, useful and interactive course" Proposal Writing Workshop On site course delegate, 23rd of November 2010
"Excellent - Well facilitated - A very relaxed style" Proposal Writing Workshop On site course delegate, 23rd of November 2010
"I now understand active sentences, readability statistics a lot better - a well prepared, easy to understand course" Proposal Writing Workshop On site course delegate, 23rd of November 2010
"Content was tailored to our company - Very good" Proposal Writing Workshop On site course delegate, 23rd of November 2010
"Very good content. Covered the important aspects of proposal writing with good evidence to show what document readers like / dislike etc" Proposal Writing Workshop On site course delegate, 23rd of November 2010
"Well delivered - I'll be looking at proposals in a different light- through a readers perspective" Proposal Writing Workshop On site course delegate, 23rd of November 2010
"The trainer was approachable, friendly, knowledgeable and answered all my questions and made sure the whole group understood before moving on" Jo Fenwick, Train the Trainer Public course delegate, 18th and 19th of November 2010
"Excellent delivery throughout. Materials are clear and accurate - All relevant areas covered" Roy Hallsworth, Train the Trainer Public course delegate, 18th and 19th of November 2010
"Siobhan delivered the training well - Clear and with an obvious passion for her work. The content was great" Chris Abrams, Train the Trainer Public course delegate, 18th and 19th of November 2010
"All aspects of the course have increased my confidence in setting up and delivering my own training" Richard Schofield, Train the Trainer Public course delegate, 18th and 19th of November 2010
"A very good course - Very happy" Gary Barrass, Train the Trainer Public course delegate, 18th and 19th of November 2010
"A thorough and relevant course that has shown me the areas I should spend more time preparing, how to structure training and how to change my training to suit all styles of learning" Martine Butler, Train the Trainer Public course delegate, 18th and 19th of November 2010
"This has been one of the best training sessions I have attended in terms of content and delivery. It was very professionally delivered, yet we all learned and still had fun" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"Having not done a formal training course before, this course has given me an excellent understanding of the techniques in producing a high quality training programme. It also gave a good amount of opportunity for practice" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"The course exceeded my expectations - It was an excellent step by step process to follow and build on" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"A very informative course - I learnt things I would not have considered - Very detailed handouts provided with a knowledgeable and experienced trainer" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"Siobhan (the trainer) was excellent. She had a thorough knowledge of the subject and kept the training interesting by mixing up practice and theory" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"I now understand the different behavioural styles of people and how they learn differently" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"It was very useful to deliver a mini training session and receive positive and useful feedback" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"The trainer was excellent" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"The content covered all the areas I wanted - It was fantastic" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"The course was a benchmark of how training should be done" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"A superb course" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"An excellent, interesting and varied course - Great fun and effective" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"The course has shown me the theory of learning - It was well delivered - All the delegates were made to feel comfortable" Train the Trainer On-site course delegate, 9th and 10th of November 2010
"The course content and delivery were excellent" Train the Trainer On-site course delegate, 9th and 10th of November 2010
October 2010
"The delivery of the course today was excellent. Very clear and well explained. I enjoyed the content and learnt a lot about how to improve my training style" Bespoke one day Train the Trainer On-site course delegate, 26th of October 2010
"An excellent, engaging course" Bespoke one day Train the Trainer On-site course delegate, 26th of October 2010
"A very good course - The module on SMART objectives was especially beneficial" Bespoke one day Train the Trainer On-site course delegate, 26th of October 2010
"The course has shown me how to structure training, how to deliver a clear message, how to set objectives - Siobhan (the trainer) was excellent" Bespoke one day Train the Trainer On-site course delegate, 26th of October 2010
"Very professional, good pace, liked the content" Bespoke one day Train the Trainer On-site course delegate, 26th of October 2010
"The course was very clear and totally relevant - I will now step back review all aspects of my training" Bespoke one day Train the Trainer On-site course delegate, 26th of October 2010
"Good, relevant, informative" Bespoke one day Train the Trainer On-site course delegate, 26th of October 2010
"Excellent delivery, and a very good example of putting the theory into practice. The materials were also very good" Train the Trainer On-site course delegate, 12th and 13th of October 2010
"The course content was just perfect!" Train the Trainer On-site course delegate, 12th and 13th of October 2010
"I have learnt how to structure a course from start to finish, with the aim of reaching out to all participants...The course was very good and kept me interested and engaged. Thank you" Train the Trainer On-site course delegate, 12th and 13th of October 2010
"An inclusive course with lots of good ideas to take away" Train the Trainer On-site course delegate, 12th and 13th of October 2010
"The course has given me the knowledge to more effectively plan content and deliver a training course. It has also shown me how to recognise and deal with specific learning behaviour. Very good" Train the Trainer On-site course delegate, 12th and 13th of October 2010
"A good, clear and understandable course" Train the Trainer On-site course delegate, 12th and 13th of October 2010
"A well paced, interactive course - Informative and relevant to what I do" Train the Trainer On-site course delegate, 12th and 13th of October 2010
"Miranda immediately put me at ease - very natural and un-threatening. The course was delivered at a good pace - A lot covered but it never felt rushed. Excellent theories that will help me structure my own course content and deliver training" Train the Trainer Public course delegate, 4th and 5th of October 2010
"Very good, a well paced course - A very knowledgeable trainer who was able to adapt to the needs of the group" Ann Lain, Train the Trainer Public course delegate, 4th and 5th of October 2010
"I now have a much better ida of what structure I should adopt for my course, and in particular what interactive elements I could incorporate. A very good course that covered a lot of ground well" Train the Trainer Public course delegate, 4th and 5th of October 2010
"Very good, confident delivery - had answers at every level" Pindi Gill, Train the Trainer Public course delegate, 4th and 5th of October 2010
"The course covered all the right areas for me - I now understand all the learning styles" Steve King, Train the Trainer Public course delegate, 4th and 5th of October 2010
September 2010
"The course was relaxed and detailed, with lots of interaction and discussion. Some things I had seen before, but I have benefited hugely from all the content we have covered" Les Stuart, Train the Trainer Public course delegate, 16th and 17th of September 2010
"A very good, very useful course - It will help me structure my new training course from start to finish" Judy Bass, Train the Trainer Public course delegate, 16th and 17th of September 2010
"An excellent course which has kept me interested" Debbie Bannister, Train the Trainer Public course delegate, 16th and 17th of September 2010
"The course has given me tips for speaking to customers in a formal but friendly manner" - Customer Care On site course delegate, 14th of September 2010
"A very high standard of training. Learning about customer expectations is very useful - A very good, informative course" Customer Care On site course delegate, 14th of September 2010
"A fun, helpful course" Customer Care On site course delegate, 14th of September 2010
"Great - The content was not too complicated or cliched - It was flexible and open to how we work. I felt comfortable and able to laugh and discuss the course" Customer Care On site course delegate, 14th of September 2010
"All aspects of the course were useful in every way" Customer Care On site course delegate, 14th of September 2010
"An excellent and interesting course" Customer Care On site course delegate, 14th of September 2010
"Warm and welcoming trainers, and the course content was well focused on the brief" Customer Care On site course delegate, 14th of September 2010
"The course content was fascinating - I regret not knowing this stuff years ago. I cant remember another course where I was engaged from start to finish and enjoyed the whole thing so much. I have no doubt I will be a better Trainer as a result of this course" Train the Trainer On-site course delegate, 7th and 8th of September 2010
"An excellent course, I will take away a lot of valuable tools, such as SMART objectives, VARK and Bloom's" Train the Trainer On-site course delegate, 7th and 8th of September 2010
"I have increased awareness of setting accurate objectives and preparing material that will fulfills those objectives. Very good course content and delivery" Train the Trainer On-site course delegate, 7th and 8th of September 2010
"I enjoyed the relaxed style and group discussions / activities. There was a good balance of direction and facilitation, and good reference to our business / industry" Train the Trainer On-site course delegate, 7th and 8th of September 2010
"One of the few courses where I didn't hit the 'Training Wall' in the afternoon! A very comprehensive course" Train the Trainer On-site course delegate, 7th and 8th of September 2010
"Engaging, enthusiastic and clearly knowledgeable, with a good mix of all the learning techniques being taught. The content was pitched at the right level, with enough supporting handouts to satisfy the theorist in me!" Train the Trainer On-site course delegate, 7th and 8th of September 2010
"A very good course - Clear and understandable" Train the Trainer On-site course delegate, 7th and 8th of September 2010
"The course has helped me understand the reasons why trainers act and react in certain way. A well paced course with full content" Train the Trainer On-site course delegate, 7th and 8th of September 2010
"A good all round course" Train the Trainer On-site course delegate, 7th and 8th of September 2010
"Good exercises and theory, presented in a way that made it all very interesting" Train the Trainer On-site course delegate, 7th and 8th of September 2010
August 2010
"Caroline and Sue have been fantastic - I have found the whole course beneficial" Kevin Hayes, Train the Trainer Public course delegate, 16th and 17th of August 2010
"I now have a more structured approach to planning training and I am clear about how to asses delegates. Bloom's taxonomy will also be a great tool for me to use in the workplace. Loved the approachable trainers and the content that was perfectly pitched" Kelly Brook, Train the Trainer Public course delegate, 16th and 17th of August 2010
"All was relevant as I had little to no guidance on training previously - An excellent course" Adeel Aqil, Train the Trainer Public course delegate, 16th and 17th of August 2010
"Very good delivery - Friendly and pitched at a good level to keep interest. Good interaction with participants during all the sessions. The content was very interesting, useful and relevant" Lisa Colling, Train the Trainer Public course delegate, 16th and 17th of August 2010
"Excellent and thorough" Nick Greenland , Train the Trainer Public course delegate, 16th and 17th of August 2010
"The course has helped me realise that theoretical underpinning is important, particularly for certain learning styles. Bloom's Taxonomy will be extremely useful. A very good course" Dominic Pannell, Train the Trainer Public course delegate, 16th and 17th of August 2010
"I felt that the whole course was a great experience and will add valuable skills to my previous training experience. Thank you" Train the Trainer On-site course delegate, 11th and 13th of August 2010
"Friendly, encouraging, knowledgable...the course has been a great help" Train the Trainer On-site course delegate, 11th and 13th of August 2010
"Excellent pace - greatly demonstration of different techniques used to deliver training. A good mix between theory, reflection and practical application" Train the Trainer On-site course delegate, 11th and 13th of August 2010
"The course delivery was really very good - I felt comfortable and found it very easy to ask questions. The course content covered so much more than I expected, and I cant wait to try and apply it in practice" Train the Trainer On-site course delegate, 11th and 13th of August 2010
"I now have a list of things to introduce to our training materials / delivery / procedures, that will help immensely, e.g. pre course questionnaires, real world examples etc etc" Train the Trainer On-site course delegate, 11th and 13th of August 2010
"I feel I have gained too much to mention - The whole course has given a great insight into my role and how it can be bettered" Bespoke Management On-site course delegate, March - August 2010
"Fun, informative, challenging" Bespoke Management On-site course delegate, March - August 2010
"A well delivered, very relevant course - Great" Bespoke Management On-site course delegate, March - August 2010
"Excellent - Particularly liked the group discussions" Bespoke Management On-site course delegate, March - August 2010
"A well paced course - Breaks in appropriate places, good use of exercises and workbooks - The Bloom's matrix was particularly helpful" Train the Trainer On-site course delegate, 4th and 5th of August 2010
"The course has enabled me to review and challenge my way of working, and improve my methods. A relevant and constructive course" Train the Trainer On-site course delegate, 4th and 5th of August 2010
"Excellent!" Train the Trainer On-site course delegate, 4th and 5th of August 2010
"The pace and the style of delivery was just right - A benefit to the group and a good opportunity to practice" Train the Trainer On-site course delegate, 4th and 5th of August 2010
"A personable course - Thank you" Train the Trainer On-site course delegate, 4th and 5th of August 2010
"A good inclusive course, a lot of value added" Train the Trainer On-site course delegate, 4th and 5th of August 2010
July 2010
"A very enjoyable and informative course" Train the Trainer On-site course delegate, 15th and 16th of July 2010
"The content was interesting and varied - Also coped well with the varied experience of audience" Train the Trainer On-site course delegate, 15th and 16th of July 2010
"A very thorough course targeted towards our needs - The trainer was knowledgeable and responded to our needs well" Train the Trainer On-site course delegate, 15th and 16th of July 2010
"Excellent - A very approachable and knowledgeable tutor who engaged with the whole group" Train the Trainer On-site course delegate, 15th and 16th of July 2010
"The course was great - Clear, structured, well signposted and summarised, comprehensive and relevant" Train the Trainer On-site course delegate, 15th and 16th of July 2010
"The course has given me in depth information about presentation skills - Also, I feel I have learned how to participate better in team events. A fantastic course" Bespoke Selling, Presenting and Motivating On-site course delegate, 19th of May and 14th of July 2010
"I now feel more confident. The course was relevant and relaxed, and I felt able to ask questions" Bespoke Selling, Presenting and Motivating On-site course delegate, 19th of May and 14th of July 2010
"The course was clear, relaxing and informative - Very helpful" Bespoke Selling, Presenting and Motivating On-site course delegate, 19th of May and 14th of July 2010
"I will now be more confident presenting - A friendly and professional course" Bespoke Selling, Presenting and Motivating On-site course delegate, 19th of May and 14th of July 2010
"Miranda was fantastic - Great pace and easy to understand. Complex theory was delivered in a digestible format. The course was extremely relevant and extremely useful - I wouldn't change a thing" Train the Trainer On-site course delegate, 19th of May and 14th of July 2010
"Really good- Well presented and kept everyone involved" Train the Trainer On-site course delegate, 19th of May and 14th of July 2010
"The course has made me realise that people learn in different ways, and that I need to cater for all learning styles during training. There was lots of useful information (VARK, Bloom's, Honey & Mumford, EDIP) that I can use to improve the level and type of training I deliver" Train the Trainer On-site course delegate, 19th of May and 14th of July 2010
"Professional, interactive and informative - All very relevant" Train the Trainer On-site course delegate, 19th of May and 14th of July 2010
"The course was very interactive, making the content easier to understand - It was fun to learn" Train the Trainer On-site course delegate, 19th of May and 14th of July 2010
"A very good course - I have gained questioning skills and also understand more about how sets work" Action Learning Sets course delegates, 12th of July 2010
"A very helpful course, it has given me an understanding of the role of facilitators in Action Learning Sets, and what questions to ask - The course has been really useful" Action Learning Sets course delegates, 12th of July 2010
"It was good to understand the level of involvement required by the facilitator - A very good course" Action Learning Sets course delegates, 12th of July 2010
"It was very useful to explore how to overcome potential challenging behaviour, and also having practice sessions" Action Learning Sets course delegates, 12th of July 2010
"A very good course - It has given me clarity on the different types of questions and the balancing support / challenge model" Action Learning Sets course delegates, 12th of July 2010
"An excellent and comprehensive course - It has really helped me think about how I can improve the training I deliver. There is a very large amount of useful material that will help" Tony Strange, Train the Trainer Public course delegate, 8th and 9th of July 2010
"Really enthusiastic delivery, aimed at all levels - Those who are already trainers and those who aren't. Really good, useful content. Really enjoyable course, definitely of benefit" Carolyn Holt, Train the Trainer Public course delegate, 8th and 9th of July 2010
"Very professional, encouraging and insightful. I really felt at ease and welcome. Lots to absorb but very interesting" Patsy Christy, Train the Trainer Public course delegate, 8th and 9th of July 2010
"The course has shown me new ways to design courses, how to plan and structure courses, how to involve all learning styles and meet organisations' objectives - A very good course" Jane Brann, Train the Trainer Public course delegate, 8th and 9th of July 2010
"The course content was great and relevant - The delivery was great too" Bespoke Assertiveness and Objection Handling course delegate, 6th of July 2010
"Outstanding and very informative" Bespoke Assertiveness and Objection Handling course delegate, 6th of July 2010
"A thorough and informative course - Structured and understandable" Bespoke Assertiveness and Objection Handling course delegate, 6th of July 2010
"I will now be able to manage my time better - A very good, relaxed course" Bespoke Assertiveness and Objection Handling course delegate, 6th of July 2010
"A well paced and well timed course - I will now be able to use more assertive language - Aimed right for me" Bespoke Assertiveness and Objection Handling course delegate, 6th of July 2010
June 2010
"Excellent delivery, and the course content exceeded all expectations. I now feel more confident to go forward in my new career" Diane Easterbrook, Train the Trainer Public course delegate, 14th and 15th of June 2010
"This course has given me a much better understanding of how to train - Very good" Gary Campbell, Train the Trainer Public course delegate, 14th and 15th of June 2010
"Excellent - Really clear instructions and I enjoyed the activities. Very informative" Train the Trainer Public course delegate, 14th and 15th of June 2010
"I now have the tools to better prepare and evaluate participants' learning styles, and I also understand the importance of structure and being specific" Myriam Brans, Train the Trainer Public course delegate, 14th and 15th of June 2010
"The training covered my expectations and more - Thank you very much" Train the Trainer Public course delegate, 14th and 15th of June 2010
"Steve and Sue were both excellent. They were informative and helpful and made the experience good fun" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"The course could not have been better" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"Very good - Flowed well on each day, interactive and good clear information. The content was detailed, structured and informative" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"I am now more confident in my skill set - An excellent course, very interested and related to my job role" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"The course has made me look at myself and how I work to identify areas which need improvement - The course has also provided me with the tools to do this" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"An excellent course - I especially liked the constructive criticism from presentation" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"Fantastic - Clear, precise and engaging" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"I now have an understanding of how people learn in different ways, and also an understanding of body language - A very good course" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"A clear and thorough course, tailored to meet our needs" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"I found it useful to have feedback on my presentation skills - Very interesting. Also insight into methods of teaching styles and the psychology involved in social interaction - I will take more of an interest in this in the future" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"Excellent, very interactive and structured" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
May 2010
"Very professional and friendly, detailed and informative. I have gained many benefits from the course" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"Excellent - Just right for the subject matter an d the group. An excellent balance between discussion, exercises, power point and workbook" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"A very good course - Well put together and delivered at a good pace. I enjoyed it very much" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"The content and delivery were excellent" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"Very good - The course has shown me how to construct and deliver a training course" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"I will be able to use the knowledge gained on this course in other areas of my life too" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"Excellent - The two trainers were examples of what they were saying and made us feel very comfortable. The planning and designing modules were especially useful - Has given me a more structured approach" Angela Moro, Train the Trainer Public course delegate, 13th and 14th of May 2010
"The delivery of the course was first class - Very clear and informative" Gary Dodgson, Train the Trainer Public course delegate, 13th and 14th of May 2010
"I have found Bloom's Taxonomy very useful - The course easily provided enough content, and the delivery as a great mixture of power point and activity" Liam McSweeny, Train the Trainer Public course delegate, 13th and 14th of May 2010
"10 out of 10 - Very professional, wonderful personalities" Gary Clements, Train the Trainer Public course delegate, 13th and 14th of May 2010
I'm not really sure what I was expecting, but am pleasantly surprised at the in depth topics and theory. The knowledge of the trainers and their ability to answer questions and facilitate was excellent. Thank you Caroline and Sue" Bev Good, Train the Trainer Public course delegate, 13th and 14th of May 2010
"Very good - The material was great and the handouts will give a great opportunity for reference following the course. The course was delivered in an un pressured atmosphere which made me more receptive to the training" Tracey Grainger, Train the Trainer Public course delegate, 13th and 14th of May 2010
"Brilliant! I felt really welcome and safe. There was a good balance of info and practical work. I haven't looked through all the handouts yet, but I will do. I Have gained lots of knowledge about learning styles etc" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"Interesting, informative, varied, enjoyable and relevant - An excellent course" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"The course has helped me to really think about planning a training course - From conception to delivery and feedback" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"A friendly, useful and helpful course that has given me what I needed - It was great to be able to put into practice some of the skills learned" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"The course handouts and workbook are very helpful. A really enjoyable, excellent course" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"Enthusiastic, enjoyable, fun and informative" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"A course with lots of helpful tips - very relevant and has refreshed and deepened my knowledge" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"An enthusiastically delivered and enjoyable course - A good mix of training and interactive activities" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"Really good - An informative course - I have found it especially useful to see ways to introduce training, and how that can make a difference to the outcome of the whole course - eg by covering benefits and concerns" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"A very well delivered course - Excellent interaction and participation. Good understanding of our needs. It has been an excellent experience" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"Excellent - Interactive, dynamic. The content was very very good - I especially liked the time management module. I have more confidence going forward as I now have specific techniques to use" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"An excellent course, delivered by trainers who are most professional in what they do" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"An excellent, informative course" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"The course has helped my overall understanding of situations and people - I feel more aware and confident now. Very good" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"VARK will be very useful for me, and so will SMART - Excellent" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"The course content was good - Not too much and not too little - I had no feeling of overload or of anything missing" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"All of the course was very good and very helpful" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"An excellent and useful course" Assertiveness Skills On site course delegate, 6th of May 2010
"The course delivery was very good. The course was non threatening, fun, interesting and thought provoking. The handouts were useful and it was helpful to have been able to do a pre course questionnaire" Assertiveness Skills On site course delegate, 6th of May 2010
"A very appropriate course, applicable to all personalities present" Assertiveness Skills On site course delegate, 6th of May 2010
"An excellent course - I now know how to say 'no', when to say it and how not to feel guilty. Thank you"Assertiveness Skills On site course delegate, 6th of May 2010
"An interesting and relevant course - I enjoyed the group work and presentations. The trainers were enthusiastic, very informative and helpful" Assertiveness Skills On site course delegate, 6th of May 2010
"Excellently put across, I thought Sue and Steve were really professional and also made it fun for us. There were lots of talking points and plenty of information to use in the workplace" Assertiveness Skills On site course delegate, 6th of May 2010
"Excellent delivery - Kept my attention for the duration. Relevant and helpful content" Assertiveness Skills On site course delegate, 6th of May 2010
"The course has shown me how to deal with aggressive behaviour and how to behave more assertively - Very good" Assertiveness Skills On site course delegate, 6th of May 2010
April 2010
"The course was excellent - It has boosted my confidence to teach and I now feel motivated" Train the Trainer On-site course delegate, 26th and 27th of April 2010
"The course has improved my knowledge and skills, helped me to build confidence, and made me realise the value of structure and proper planning - Excellent!" Train the Trainer On-site course delegate, 26th and 27th of April 2010
"A very good, relevant course - I particularly likes the exercises and learning style models" Train the Trainer On-site course delegate, 26th and 27th of April 2010
"An excellent course - I now know how to plan and prepare a training course, and how to use learning styles and activities" Train the Trainer On-site course delegate, 26th and 27th of April 2010
"Excellent - Siobhan is a great trainer" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"The course was extremely coherent and delivered in a way that all learning types can relate to and gain value from. The content was really in-depth and the trainer expanded on all the key points and regularly promoted discussion" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"I will now be able to plan my training sessions with more thought, and have a clear plan and objectives to meet the needs of who I'm training" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"I know have knowledge of my own learning style and why people behave the way they do. Understanding how to assess learning was particularly useful too" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"Excellent - I've learnt lots" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"The course was relevant and interesting, with fantastic, engaging and fun delivery" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"Excellent delivery - The course has given me absolute clarity on how to structure a course, and understanding Bloom's, VARK and Kolb is very useful" Train the Trainer public course delegate, 12th and 13th of April 2010
"Bloom's taxonomy will be particularly useful for me...An excellent course" Train the Trainer public course delegate, 12th and 13th of April 2010
"A relevant, clear and concise course - I will now be able to train more confidently" Train the Trainer public course delegate, 12th and 13th of April 2010
"First class delivery at all times" Train the Trainer public course delegate, 12th and 13th of April 2010
"A relevant and focused course that will help me to cater for all learning styles and encourage trainee participation" Train the Trainer public course delegate, 12th and 13th of April 2010
"A clear, well managed course - Much achieved in the time. There was a good balance between theory and practical, an good humour too!" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"Excellent, well paced, clear, concise and relevant. The material provided will be good for reference" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"Very good - Clear and understandable - I loved the exercises. Just what was required" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"Genuinely a very good course" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"The course has shown me how to structure my training, and how to impart information. A rich, diverse and thorough course" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"Very good - Kept our attention - No mean feat!" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"I found Bloom's taxonomy and the models of learning particularly useful. Good delivery and content" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"Friendly, professional and knowledgeable" Train the Trainer On-site course delegate, 7th and 8th of April 2010
March 2010
"The course delivery was awesome - I loved the balance between Caroline and Steve (The trainers). Thanks to you both, the best class I have attended" Management Training On-site course delegate, 31st of March 2010
"A brilliant, open and extremely informative course, with great facilitation on discussions" Management Training On-site course delegate, 31st of March 2010
"Great - Structured, fun, relaxed" Management Training On-site course delegate, 31st of March 2010
"Very good - The information will further my skill set" Management Training On-site course delegate, 31st of March 2010
"A really interesting course - Clear objectives set and delivered. Very good" Management Training On-site course delegate, 31st of March 2010
"Relaxed and informative delivery - I enjoyed Paul's style and guidance. The content was informative and I appreciate the handouts" Chris Banda, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"I now have the tools and knowledge to help me deliver effective training programmes. A very professional course" Emile Reynolds, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"I am now feeling inspired to revamp my own training material and will more confidently plan my training sessions .Blooms Taxonomy was also so helpful in setting training objectives" Julie Lake, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"The course delivery was brilliant - Clear, relaxed, professional and experienced. I learned a great deal from Paul" Claire Turner, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"A precise, understandable and relevant course" Mark Scarff, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"Tackling challenging behaviour proved to be very informative and helpful. I really enjoyed the course exercises, as they helped cement the learning" Ellie Coetzee, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"Excellent trainer, good facilitation skills and a pleasure to work with" Train the Trainer On-site course delegate, 17th and 18th of March 2010
"The course has given me additional ideas to implement improvements to our lessons. Very good" Train the Trainer On-site course delegate, 17th and 18th of March 2010
"Very well delivered - High energy and motivating. Very good subject knowledge. I have gained from thought provoking ideas and activities" Train the Trainer On-site course delegate, 17th and 18th of March 2010
"The course has re-energised my interest in the training profession" Train the Trainer On-site course delegate, 17th and 18th of March 2010
"A well paced course with good activities" Train the Trainer On-site course delegate, 17th and 18th of March 2010
"The trainer gave first class training, delivered in a nice open way" Train the Trainer On-site course delegate, 15th and 16th of March 2010
"A professional well delivered course, pitched at the right level. Thank you!" Train the Trainer On-site course delegate, 15th and 16th of March 2010
"A well paced course with good interaction and exercises. I like the idea of pre course questionnaires" Train the Trainer On-site course delegate, 15th and 16th of March 2010
"A good and focused course, delivered by an enthusiastic trainer" Train the Trainer On-site course delegate, 15th and 16th of March 2010
"I will now definitely try assessing students learning styles and look out for behaviours that relate to the styles. An excellent, knowledgeable trainer" Train the Trainer On-site course delegate, 15th and 16th of March 2010
"An excellent course - Just right" Train the Trainer On-site course delegate, 8th and 9th of March 2010
"Miranda provided clear and specific advice and techniques to use. As a trainer, she is experienced, knowledgeable and flexible in her approach and delivery. An intensive and interactive programme, but great fun too!" Train the Trainer On-site course delegate, 8th and 9th of March 2010
"The course has shown me how people learn using Honey & Mumford. Learning about Bloom's Taxonomy was useful, and the course gave me opportunities to share ideas with the group and to 'have a go' at practical delivery" Train the Trainer On-site course delegate, 8th and 9th of March 2010
"I have completely reviewed my view and approach to training - An excellent course" Train the Trainer On-site course delegate, 8th and 9th of March 2010
"The course made me think properly about objectives and learning styles that I had never thought about previously. An excellent, in depth course" Train the Trainer On-site course delegate, 8th and 9th of March 2010
"A very good and well presented course" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"I now recognise the need to spend more time planning courses, and the need to ensure that participants have clear objectives and can clearly see the benefits of the course" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"I found the introductory plan particularly useful. A varied and balanced course" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"A very good course - The delivery and atmosphere of the course enabled me to contribute. I'm glad I have the handouts so I can go back and look over things" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"I am now able to set SMART objectives instead of vague ones - A relevant and participatory course" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"A well paced, highly interactive and useful course" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"A useful course that provided tools and techniques for general training and also gave us the opportunity to develop our own work" Train the Trainer On-site course delegate, 4th and 5th of March 2010
February 2010
"Miranda was extremely clear and approachable and the session was very informative" Customer Care On site course delegate, 24th of February
"I have learnt to assess situations in greater detail, to listen more and manage myself better" Customer Care On site course delegate, 24th of February
"I will now deal with situations during the working day in a more considerate and generally better way. A very good course" Customer Care On site course delegate, 24th of February
"The course exceeded my expectations" Customer Care On site course delegate, 24th of February
"The handouts were good - Clear and easy to understand. As a result of this course I will try and listen more effectively, and try not to let my feelings get in the way of things" Customer Care On site course delegate, 24th of February
"The course has certainly got me to think more about the impact / impression I leave with customers" Customer Care On site course delegate, 24th of February
"Miranda was a good facilitator - Challenging but in a non - threatening way, building on our experiences with lots of valuable discussion - Very good!" Customer Care On site course delegate, 23rd of February
"I particularly enjoyed the resolving conflict session - Especially managing the conversation - I enjoyed the exercises too. A very positive and friendly trainer" Customer Care On site course delegate, 23rd of February
"Miranda was a very good trainer and made the whole day enjoyable" Customer Care On site course delegate, 23rd of February
"The course went through all aspects of customer care and different situations that we may be faced with. I learnt new ways in which to handle such situations" Customer Care On site course delegate, 23rd of February
"I will definitely go back and set benchmarks for services I deal with internally, so colleagues can understand what level of service we provide as standard and what is excellent" Customer Care On site course delegate, 23rd of February
"I now have a better understanding of what triggers conflict - A very clear and concise course" Customer Care On site course delegate, 23rd of February
"An excellent course - Perfectly paced, well presented, covered all aspects I expected and more - It has given me more confidence to plan and structure my training. The materials to take away were very useful" Stuart Applewhite, Train the Trainer Public course delegate, 18th and 19th of February 2010
"I now understand the importance of setting clear objectives, and understand the importance of actively involving the audience. A good course, clearly laid out and interesting" Paul Kidd, Train the Trainer Public course delegate, 18th and 19th of February 2010
"This is one of the best courses I have ever attended. The content was great - It covered everything I needed to know, and was delivered in a manner that kept me involved throughout" Donna Lancaster, Train the Trainer Public course delegate, 18th and 19th of February 2010
"Caroline (the trainer) was extremely knowledgeable and personable - Enabled me to enjoy the course and learn new things which I will take forward and apply - Thank you!" Train the Trainer Public course delegate, 15th and 16th of February 2010
"The course exceeded my expectations - Feel i really got my money's worth. Relaxed , informative and interesting" Train the Trainer Public course delegate, 15th and 16th of February 2010
"Well delivered, great training style - Good documents to take away" Train the Trainer Public course delegate, 15th and 16th of February 2010
"Lots of interaction and helpful tips - Very good and covered a lot" Train the Trainer Public course delegate, 15th and 16th of February 2010
"The delivery of the course was engaging, interactive and involving. Both Bob and Caroline articulated concepts clearly and with enthusiasm. The material provided is useful and contains lots of invaluable advice. Thank you both!" Train the Trainer On-site course delegate, 11th and 12th of February 2010
"An enlightening course which I really enjoyed" Train the Trainer On-site course delegate, 11th and 12th of February 2010
"I can now see the value in setting clear objectives and summarising information properly. A very informative course" Train the Trainer On-site course delegate, 11th and 12th of February 2010
"The content went beyond my expectations - It covered far more than I expected - I am now aware of methods available for improving the delivery of my training" Train the Trainer On-site course delegate, 11th and 12th of February 2010
"Relevant and thorough - Really useful. Excellent, open and involving delivery" Train the Trainer On-site course delegate, 11th and 12th of February 2010
"Clear precise, open and inviting participation - A model to use when considering my own delivery of a course. The trainers were enthusiastic about the subject matter and relaxed and friendly" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"This course will help me deliver / design training relevant to our work within our organisation. I especially enjoyed the learning style section" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"Excellent - Caroline and Sue were very engaging, amusing and knowledgeable - Pitched at exactly the right level. Excellent course content with great material to take away" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"The content was excellent, and the course was extremely well delivered and most enjoyable. I have really enjoyed taking part in the two days - Thank you" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"The course content was entirely appropriate, with very good course materials" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"The course has helped me to feel less daunted about preparing for a training session. I feel I have a better appreciation of how to ensure my training will meet a variety of needs. I really enjoyed the engaging way the course was delivered" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"It was useful to be able to design a short course after understanding more about learning styles - Excellent!" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"I found the modules on Bloom's and SMART objectives particularly useful. Thank you both for a very good two days training" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"The course delivery was very good - Informative, interesting and fun! I really enjoyed the course - Thank you!" Time Management On site course delegate, 5th of February 2010
"Steve (the trainer) was very informative - Clear, concise and professional, with humour. I now know how to be more assertive, how to say 'no' and how to manage my time better" Time Management On site course delegate, 5th of February 2010
"The course delivery could not have been better" Time Management On site course delegate, 5th of February 2010
"The training was very good and positive - Well delivered" Time Management On site course delegate, 5th of February 2010
"The course has given me clear boundaries and guidelines for staff and me to prevent so many interruptions, and be more confident in saying 'no'. The course was just right - Meaningful and delivered in a clear, structured and professional manner" Time Management On site course delegate, 5th of February 2010
"I really liked the different ways to say 'no' - It has definitely given me the tools to become more assertive. It was also really applicable to my job role - Brilliant!" Assertiveness Skills On site course delegate, 3rd of February 2010
"A helpful and enjoyable course" Assertiveness Skills On site course delegate, 3rd of February 2010
"Both trainers were excellent - Keep up the good work" Assertiveness Skills On site course delegate, 3rd of February 2010
"Sue and Caroline were excellent trainers - They encouraged me to talk about my experiences, and I have gained confidence. It was great, I really enjoyed it - Thank you!" Assertiveness Skills On site course delegate, 3rd of February 2010
"A brilliant course - I now know how to cope with conflict before it escalates, and to be aware of how I can prevent conflict" Assertiveness Skills On site course delegate, 3rd of February 2010
"Everything was useful - Good supportive trainers who were sympathetic to everyone's needs" Assertiveness Skills On site course delegate, 3rd of February 2010
January 2010
"A very comprehensive course with an excellent trainer" Customer Care On site course delegate, 27th of January
"Very interesting - I learnt a lot more than I thought I would" Customer Care On site course delegate, 27th of January
"The course was very thorough and well communicated" Customer Care On site course delegate, 27th of January
"I found the whole course very useful, and very well presented. The facilitator was excellent" Customer Care On site course delegate, 27th of January
"Excellent - I really appreciate your time - Thank you!" Train the Trainer On-site course delegate, 26th and 27th of January
"The course delivery was excellent, as was the content - I will now tailor my training much better to make sure my delegates get the best training experience" Train the Trainer On-site course delegate, 26th and 27th of January
"Brilliant, lots of different models to understand, why to do things in a certain way etc" Train the Trainer On-site course delegate, 26th and 27th of January
"Excellent - Caroline and Paul were great trainers who I learnt a lot from" Train the Trainer On-site course delegate, 26th and 27th of January
"Fun, enjoyable, relaxed and informative" Train the Trainer On-site course delegate, 26th and 27th of January
"I believe I have gained vital information to plan, structure and deliver a quality course - Thanks!" Train the Trainer On-site course delegate, 26th and 27th of January
"Very clear, good pace. All questions answered. Covered all that I wanted to focus on" Train the Trainer On-site course delegate, 26th and 27th of January
"I now have a better understanding of how a training session works and how to combat 'challenging' individuals" Train the Trainer On-site course delegate, 26th and 27th of January
"The course has fulfilled my objectives - Very thorough and exactly what I was hoping for" Train the Trainer Public Course delegate, 21st and 22nd of January
"Well delivered - Lots of patience and tips / solutions, encouraging us to find our own style (no 'you must do it this way'!) - I appreciated the flexibility. Also, a whole host of information to keep us busy following the course" Train the Trainer Public Course delegate, 21st and 22nd of January
"I now have the resources to put together a training plan and the confidence to do it. Miranda covered everything I was hoping for - Excellent, Thanks" Train the Trainer Public Course delegate, 21st and 22nd of January
"Good handouts and excesses - I will now take a different approach to dealing with difficult customers" Customer Care On site course delegate, 20th of January
"Miranda was fantastic - The course has helped me to be more assertive" Customer Care On site course delegate, 20th of January
"The course has helped me to focus on customer experience - I will now think more carefully about how I explain complex issues to customers" Customer Care On site course delegate, 20th of January
"Learning about dealing with conflict was helpful - It will help me deal with aggressive clients better" Customer Care On site course delegate, 20th of January
"The course was brilliant :-) !" Train the Trainer On-site course delegate, 14th and 15th of January
"Excellent - The trainer (Siobhan) was a very enthusiastic trainer, with great teaching techniques - I didn't feel bored once! I will take away a lot from this course" Train the Trainer On-site course delegate, 14th and 15th of January
"The course was fabulous - Really clear, with great workbooks and handouts" Train the Trainer On-site course delegate, 14th and 15th of January
"The course was very good - Very relevant and tailored to our needs" Train the Trainer On-site course delegate, 14th and 15th of January
"The course was clear and concise, and any questions I had were answered fully. The course booklets were very useful - Clear and easy to understand" Train the Trainer On-site course delegate, 14th and 15th of January
"The course has given me good ideas on how to engage people and keep their interest in the course - It has also given me more confidence" Train the Trainer On-site course delegate, 14th and 15th of January
"I now understand my own learning style and how I might be perceived and the reasons behind certain behaviours. Very comprehensive and thorough" Train the Trainer On-site course delegate, 14th and 15th of January
2009
"Having completed and delivered many training sessions I wasn't sure what a two day course could offer me - However, I have been really amazed at what I have learnt and look forward to putting it into practice. Really - Thank you, I had a great two days" Train the Trainer On-site course delegate, 16th and 18th of December
"The course was great - It covered everything I expected and more. I would definitely recommend it to other colleagues I work with" Kam Dhillon, Train the Trainer Delegate, 10th and 11th of December 2009
"Siobhan was an extremely knowledgeable presenter and made everything easy to understand. The course was extremely interesting and very helpful" Train the Trainer On-Site course delegate, 24th and 25th of November 09
"A very professional course, delivered at an excellent pace with an approachable trainer. An excellent mix of theory, practice and role play" Train the Trainer On-Site course delegate, 24th and 25th of November 09
"The course delivery was very good and very professional. Caroline and Sue (the trainers) controlled our rowdy and passionate group. I have taken more this course than I expected to, and even though I don't train on a regular basis, I will take on board aspects in my current role, to benefit my performance" Train the Trainer On-Site course delegate, 16th and 17th November 09
"Good pace, kept the group entertained - not boring, different activities to get the group involved" Time Management On site course delegate, 12th November 09
"I will now be able to deal with customers and conflict more effectively. I'm very happy with the outcome of the course" Customer Care On site course delegate, 11th November 09
"The course was excellent - I loved the interactive games" Customer Care On site course delegate, 11th November 09
"The trainer, Miranda, was very informative and helpful, and she answered questions well" Customer Care On site course delegate, 11th November 09
"This course was exactly what I needed - It has given me back my passion for training. I am looking forward to making some changes to my courses Thanks ladies!" Donna Pejmo, Train the Trainer Delegate, 9th and 10th November 09
"Caroline and Sue were both wonderful and inspirational - Good role models for all of us" Hanan Kasmi, Train the Trainer Delegate, 9th and 10th November 09
"The delivery was just right for me - The pace was very good and the trainers put everyone at ease and really helped to facilitate real, effective learning. The content was superb - Very useful and a great mix of practical and theoretical - Thank you!" Geraldine McNamara, Train the Trainer Delegate, 9th and 10th November 09
"A very helpful and enlightening course. I learnt a lot" Assertiveness Skills On site course delegate, 5th November 09
"The section on dealing with conflict was very interesting. I now understand how to say 'no' effectively, and formulate responses to difficult situations. Excellent" Assertiveness Skills On site course delegate, 5th November 09
"The course was clear, enjoyable and fun, it covered more than I was expecting. Putting things into practice through role play was extremely useful, and the sweets were an excellent touch! Thank you" Time Management On site course delegate, 29 October 09
"Excellent - All of the content was relevant and helpful" Time Management On site course delegate, 29 October 09
"The course has made me look at my responses (or lack of), and how I just accept things without questioning. An excellent and informative course" Time Management On site course delegate, 29 October 09
"Overall, I am thrilled by what I can already see as an increase in confidence and self belief of my team. A fantastic, enjoyable experience. Thank you" Train the Trainer On-Site course delegate, 26 & 27 October 09
"The course surpassed my expectations - Good positive energy with practice and theory" Train the Trainer On-Site course delegate, 26 & 27 October 09
"The course has shown me how to get the best from people through delegation, and how to manage their behaviours when doing so. An excellent, informative and detailed course with excellent reference material" Time Management On site course delegate, 23 October 09
"An excellent course that has given me skills in decision making and prioritising" Time Management On site course delegate, 23 October 09
"Perfectly delivered. A good balance of on screen, team participation, workbook and working in pairs. Very fluid between Caroline and Steve (the trainers). It was well tailored to the business situation / requirements - Particularly the delegation element" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"Awesome delivery and spectacular content!" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"An excellent course - Clear and fun with interesting content" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"This course covered everything I expected and more - It has also made me think about reviewing all current my courses. The course was delivered at an excellent pace - It was incredibly informative without overloading" Joanna Connolly , Train the Trainer delegate, 12 & 13 October 09
"The course has made me realise that I need to know how the trainees are feeling, and also how to deal with different learning styles. An excellent course - Really enjoyable - Thank you!" Gemma Scott, Train the Trainer delegate, 8 & 9 October 09
"I enjoyed Caroline and Sue's style - Very easy to learn. They were experts and I felt they wanted the best for me. The content was excellent, exactly what I need to go away and plan my workshop. Every single point has been useful" Amanda Walker, Train the Trainer delegate, 8 & 9 October 09
"Caroline and Siobhan made an excellent team - They handled the attendees well and got great commitment from all. The course was well balanced and very rewarding" Train the Trainer delegate 30/09/09
"The course was excellent" Train the Trainer delegate 18/09/09
"Caroline and Sue relaxed me straight away. The content was extremely well planned and thought provoking. I had many 'light bulb' moments! Thank you" Train the Trainer delegate 18/09/09
"The course delivery was excellent. Very informative at a good tempo, always bringing something new and changing emphasis to create interest. The course content was very relevant to my future needs and a good basis on which to start a career" Train the Trainer delegate 18/09/09
"Both Caroline and Sue delivered the course in an outstanding way - They were also approachable. I found the course really useful" Train the Trainer delegate 15/09/09
"An excellent course that has given me tips for managing conflict" Assertiveness Skills delegate 10/09/09
"I was entertained, educated, respected and included. An excellent and informative course" Train the Trainer delegate 08/09/09
"The course was excellently pitched - Clear, concise and well timed - And good fun!" Train the Trainer delegate 08/09/09
"The course was very informative and detailed on all aspects. The trainer (Siobhan) was excellent, and the slides, handouts and workbooks were very helpful" Train the Trainer delegate 19/08/09
"The course delivery was clear, precise and enjoyable - The content was excellent - More than I had imagined" Train the Trainer delegate 19/08/09
"The course has given me an insight into learning styles and types ...A well paced course that covered all the appropriate subjects" Train the Trainer delegate 19/08/09
"The trainers were very knowledgeable and supportive - The material was relevant and met my needs - You provided a range of tools and signposts to further support" Train the Trainer delegate 14/08/09
"The course was very helpful - It covered everything about how to deliver a course. I am now more confident" Train the Trainer delegate 14/08/09
"The course was fantastic and well delivered by both Caroline and Christine. Thank you very much" Train the Trainer delegate 14/08/09
"I have learnt more about my learning style, which will help in other areas of my work. I feel more confident in running training and writing a course. I also feel more focused" Train the Trainer delegate 11/08/09
"An interactive course with something for everybody" Train the Trainer delegate 11/08/09
"Extremely good delivery - Personable and engaging" Train the Trainer delegate 11/08/09
"The course has taught me that I can do training, and it has given me a fantastic insight for when I start my new training job" Train the Trainer delegate 11/08/09
"Caroline and Bob were both excellent trainers- I enjoyed the course and the offer of ongoing support is much appreciated. I am sure I will be contacting you. - Thank you" Train the Trainer Delegate, 30/06/09
"The course has helped me to realise that there is more to training than "stand and deliver"! A very good, relevant interactive and encouraging course" Train the Trainer Delegate, 22/05/09
"The course was tailored to our needs and the trainers were friendly and responsive" Managing Communication and Resolving Conflict' delegate, 13/05/09
"The course content was just perfect. Sue and Caroline are a perfect team, to deliver this course, and work excellently together" Assertiveness Skills delegate, 08/05/09
"The course was top! Really clear, with a comfortable and friendly environment" Train the Trainer Delegate, 18/03/09
"I really appreciated the research - Not only into delegate needs, but also understanding of the systems. Thanks Bob and Caroline. It was a first class course - Warm approachable and supportive delivery" Train the Trainer Delegate, 16/03/09
"Being new to training I have found the whole course enlightening. I enjoyed the skill section and the mix of different styles was excellent" Train the Trainer Delegate, 16/03/09
"As a new trainer I have gained a vast amount of knowledge. Excellent delivery. Siobhan got all the group engaged and made us all feel at ease. The whole course was useful, and I am glad we have the course material to take home" Train the Trainer Delegate, 13/03/09
"Brilliant - An open and safe environment. I felt that I could contribute and responses to questions were clear. The delivery throughout was excellent" Train the Trainer Delegate, 13/03/09
"The course provided excellently run discussions - A good positive vibe, with freedom of expression well promoted" Customer Care Delegate, 27/02/09 `
"Fantastic, both trainers welcomed our ideas and thoughts, and gave positive feedback and suggestions for improvements in our own business" Customer Care Delegate, 24/02/09
"The handouts were very useful and informative, particularly the VARK and Honey and Mumford theory - I will definitely use this again" Train the Trainer Delegate, 10/02/09
"A comprehensive course - Very good!" 1 - Day Train the Trainer Workshop Delegate, 29/01/09
"The course delivery was excellent - Passionate, knowledgeable and engaging" Train the Trainer Delegate, 16/01/09
"I now have the confidence that I can carry out training. I have thoroughly enjoyed the course. It was very professional, clear and well planned" Train the Trainer Delegate, 16/01/09
"The course exceeded my expectations and has provided me with additional thoughts and tools which I will be implementing. Both Sue and Caroline came across as very knowledgeable which instilled confidence in me" Train the Trainer Delegate, 13/01/09
"I will now be more aware of accommodating training to individuals - Catering for different learning styles / characteristics of different individuals" Train the Trainer Delegate, 08/01/09
2008
"Excellent - I understood it all very well. Both Caroline and Bob constantly helped us if we were unsure about anything and gave us lots of encouragement. The course covered everything I needed to know to help improve my training to others" Train the Trainer Delegate, 16/12/08
"The course was really relevant to me...All aspects of the course will be useful. I was nervous at the start but was made to feel at ease by the trainer, Siobhan" Train the Trainer Delegate, 28/11/08
"The course was excellent!" 'Know yourself, Know your team' workshop delegate, 27/11/08
"I was very impressed with the course delivery. I felt involved from the beginning and all my concerns were addressed" Train the Trainer Delegate, 20/11/08
"Thank you Sue and Caroline - A very helpful course" Train the Trainer Delegate, 07/11/08
"The best course I have ever attended....Keep it up!" Assertiveness Skills delegates, 03/11/08
"The course delivery was excellent - Well done Caroline and Bob" Project Management Delegate 24/10/08
"The course was positive, fun, interesting and relaxed - I have gained a wide range of tools and techniques for both planning and delivering training....Too many to write them all down here!" Train the Trainer Delegate, 17/10/08
"The course was very informative and practical. I really enjoyed the course and Sue and Caroline (the trainers) were marvelous!" Train the Trainer Delegate, 14/10/08
"Thank you for an enjoyable course. Three days well spent!" Management Development Programme Delegate 03/10/08
"The course was fantastic, energetic and informative. Every bit of the course was useful. I was really impressed by the delivery and content. Excellent value for money - I would happily recommend" Train the Trainer Delegate 26/09/08
"I have got more from this two day course than I got from a five day course I attended (run by a different company) in January. This course was very enjoyable and professional" Train the Trainer Delegate 23/09/08
"The trainer provided and demonstrated an excellent delivery of training - Siobhan was very thorough and involved the whole group. Never singled anyone out or made anyone feel uncomfortable" Train the Trainer Delegate 12/09/08
"I found the section on different learning styles very useful. It was great to bounce ideas off the trainers (Bob and Caroline) and get feedback on how we are addressing our business project training" 1 Day Train the Trainer Delegate 11/09/08
"Excellent. This course has fulfilled what I needed and has made me feel a lot more confident" Train the Trainer Delegate 27/06/08
"I enjoyed this course and would recommend it to others" Train the Trainer Delegate 10/06/08
"The course content was thought provoking and enlightening - I learned a lot and also now know what to tweak, what to improve and what to change (in my own training)" Train the Trainer Delegate 06/06/08
"As a new trainer everything about the course was helpful, but most especially how to prepare training" Train the Trainer Delegate 03/06/08
"The course has given me ideas on how to change both the materials I train with and also my styles and techniques" Train the Trainer Delegate 29/05/08
"Excellent and very informative / relevant. A thoroughly enjoyable course" Assertiveness Skills Delegate 21/05/08
Excellent - Caroline and Bob were very clear in explaining Action Learning Sets. It was an extremely interesting course" Action Learning Sets Workshop Delegate 09/05/08
"The course delivery was excellent. Both Caroline and Sue delivered their training with the utmost clarity, using a range of techniques that kept my attention for the full two days" Train the Trainer Delegate 11/03/08
"The course delivery was excellent - I liked the use of handouts / slides / exercises etc. I was very impressed by the way Bob (the trainer) interpreted the training into 'our company speak'" Train the Trainer Delegate 09/01/08
2007
"The course delivery was excellent - Clear, Precise, Interesting, Informative, Interactive, Humorous and Enjoyable!!" Train the Trainer Delegate 07/12/07
"An excellent, comprehensive and thoroughly enjoyable course - Well done!" Train the Trainer Delegate 21/11/07
"The course was very good - relaxed and paced just right" Train the Trainer Delegate 21/11/07
"The course has built up my confidence in lesson planning and delivery" Train the Trainer Delegate 28/09/07
"Excellent! It was really good too have two leaders together - Friendly, open and welcoming" Train the Trainer delegate 21/09/07
"The course was clear, friendly and relaxed" Successful Workplace Communications Delegate 26/09/07
"I needed extra one-to-one help; this was offered (by the trainers) and given freely which put me at ease. A big thank you for that!" Train the Trainer delegate 18/09/07
"The course was excellent, very fluid and easy to follow" Train the Trainer delegate 18/09/07
"I found it particularly useful to learn about managing difficult behaviour as that is the part that I felt less confident about" Train the Trainer delegate 17/08/07
"I found the whole course useful, in particular how to build and develop training plans" Train the Trainer delegate 14/08/07
"The course content was well explained and understandable" Writing Skills delegate 10/08/07
As a chap that has many different courses and venues to his experience, I must say that yours was the most interesting, well structured and delivered with a level of professionalism that I have not seen for years. When you say " fresh approach" it is exactly that! I have taken away many new ideas that will suit me in my role. So many thanks for your time, excellence and patience" Train the Trainer delegate 18/05/07
"The course content was tailored perfectly to meet needs - both the trainers were excellent" Train the Trainer delegate 13/04/07
"It was excellent to learn about the different ways other people communicate" Successful workplace communications delegate 16/03/07
"Everything was spot-on! I really enjoyed my time here and the subject at hand. Thanks!!" Train the Trainer delegate 13/03/07
"The course was excellent - easy to understand and take in, and very comprehensive" Train the Trainer delegate 09/01/07
"The whole course was relevant!" Train the Trainer delegate 09/01/07
2006
"The trainers were friendly and enthusiastic" Train the Trainer delegate 15/12/06
"Full of complex ideas and theories, broken down into simpler concepts - very clever" Train the Trainer delegate 12/12/06
"The course delivery was very clear and good humoured, and the content was very interesting - I learned a lot of very useful points" Train the Trainer delegate 05/12/06
"The course delivery was excellent - it is better having the two speakers instead of just one" Assertiveness Skills delegate 27/11/06
"The course was well designed, informative, interesting and fun" Train the Trainer delegate 18/08/06
"I would recommend this course to anyone who wants to be a trainer - I just wish I had done it earlier" Train the Trainer delegate 15/06/06
“... you provided sweets, some origami, some craft work, lots of useful knowledge and a good laugh for two days... I’d say you got it about right... I have now formalised all the bits and pieces of knowledge I had and managed to put them together to gain a greater perspective on the whole point of training , and how to make it as successful as you do!” - Train the Trainer course delegate 24/01/06
2005
The course was spot on, and I have no doubt I will be using your company again.” - Train the Trainer course delegate 06/12/05
“Informative, friendly, extremely interesting and thought provoking” - Assertiveness course delegate 03/10/05
“It was a very eye opening course, useful for circumstances in the future. Helped me recognise issues and communication problems with colleagues and my own behaviour” - Successful Workplace Communication course delegate 23/09/05
“Great - it was tailored to our needs” - Finance and budgeting course delegate 07/07/05
“Very good, good mix of styles and made me feel comfortable from the start” - Train the Trainer delegate 12/07/05
“I have learned about my learning style and therefore my teaching style. Opened my eyes to concentrating on the learner and their experience”. Train the Trainer delegate 08/06/05
“I’am no longer so scared of using Excel!” - Finance and budgeting course delegate 07/07/05
“Best workshop I have been on in years. Enjoyed the relaxed and friendly atmosphere and pace of the days” - Successful Workplace Communications delegate 20/05/05
“Very fun way of learning - Brilliant course - would recommend it.” - Writing skills delegate 24/05/05
2004
“Excellent - well delivered by both trainers to a high standard” - Train the Trainer delegate 11/11/04“
"Spot on with good take away handouts” - Train the Trainer delegate 11/11/04
“I now know exactly what to include to help the trainee after he has finished his training and for him to maintain if not improve his knowledge” - Train the Trainer delegate 4/11/04
“Good - went at a speed which everyone could understand and participate in”- Train the Trainer delegate 4/11/04.
“Excellent & easy to follow”- Train the Trainer delegate 4/11/04.
“I am now more aware of how to construct sentences and the English language”- Creative Writing Course Delegate 9/9/2004
“In depth, clear, easy to understand and follow” - Train the Trainer Delegate 21/10/04
“I now realise I must discover learners’ styles before imposing training. Flexibility of approach is vital”- Train the Trainer Delegate 21/10/04
“I am now much more self aware. The course will help me consider other people’s views and communication styles much more” - Communication & Assertiveness. 15/07/04
