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Delegate Feedback |
Below is a selection of comments that delegates have made about our training. The comments were made on our feedback forms, which delegates complete at the end of every course.
July 2010
"A very enjoyable and informative course" Train the Trainer On-site course delegate, 15th and 16th of July 2010
"The content was interesting and varied - Also coped well with the varied experience of audience" Train the Trainer On-site course delegate, 15th and 16th of July 2010
"A very thorough course targeted towards our needs - The trainer was knowledgeable and responded to our needs well" Train the Trainer On-site course delegate, 15th and 16th of July 2010
"Excellent - A very approachable and knowledgeable tutor who engaged with the whole group" Train the Trainer On-site course delegate, 15th and 16th of July 2010
"The course was great - Clear, structured, well signposted and summarised, comprehensive and relevant" Train the Trainer On-site course delegate, 15th and 16th of July 2010
"The course has given me in depth information about presentation skills - Also, I feel I have learned how to participate better in team events. A fantastic course" Bespoke Selling, Presenting and Motivating On-site course delegate, 19th of May and 14th of July 2010
"I now feel more confident. The course was relevant and relaxed, and I felt able to ask questions" Bespoke Selling, Presenting and Motivating On-site course delegate, 19th of May and 14th of July 2010
"The course was clear, relaxing and informative - Very helpful" Bespoke Selling, Presenting and Motivating On-site course delegate, 19th of May and 14th of July 2010
"I will now be more confident presenting - A friendly and professional course" Bespoke Selling, Presenting and Motivating On-site course delegate, 19th of May and 14th of July 2010
"Miranda was fantastic - Great pace and easy to understand. Complex theory was delivered in a digestible format. The course was extremely relevant and extremely useful - I wouldn't change a thing" Train the Trainer On-site course delegate, 19th of May and 14th of July 2010
"Really good- Well presented and kept everyone involved" Train the Trainer On-site course delegate, 19th of May and 14th of July 2010
"The course has made me realise that people learn in different ways, and that I need to cater for all learning styles during training. There was lots of useful information (VARK, Bloom's, Honey & Mumford, EDIP) that I can use to improve the level and type of training I deliver" Train the Trainer On-site course delegate, 19th of May and 14th of July 2010
"Professional, interactive and informative - All very relevant" Train the Trainer On-site course delegate, 19th of May and 14th of July 2010
"The course was very interactive, making the content easier to understand - It was fun to learn" Train the Trainer On-site course delegate, 19th of May and 14th of July 2010
"A very good course - I have gained questioning skills and also understand more about how sets work" Action Learning Sets course delegates, 12th of July 2010
"A very helpful course, it has given me an understanding of the role of facilitators in Action Learning Sets, and what questions to ask - The course has been really useful" Action Learning Sets course delegates, 12th of July 2010
"It was good to understand the level of involvement required by the facilitator - A very good course" Action Learning Sets course delegates, 12th of July 2010
"It was very useful to explore how to overcome potential challenging behaviour, and also having practice sessions" Action Learning Sets course delegates, 12th of July 2010
"A very good course - It has given me clarity on the different types of questions and the balancing support / challenge model" Action Learning Sets course delegates, 12th of July 2010
"An excellent and comprehensive course - It has really helped me think about how I can improve the training I deliver. There is a very large amount of useful material that will help" Tony Strange, Train the Trainer Public course delegate, 8th and 9th of July 2010
"Really enthusiastic delivery, aimed at all levels - Those who are already trainers and those who aren't. Really good, useful content. Really enjoyable course, definitely of benefit" Carolyn Holt, Train the Trainer Public course delegate, 8th and 9th of July 2010
"Very professional, encouraging and insightful. I really felt at ease and welcome. Lots to absorb but very interesting" Patsy Christy, Train the Trainer Public course delegate, 8th and 9th of July 2010
"The course has shown me new ways to design courses, how to plan and structure courses, how to involve all learning styles and meet organisations' objectives - A very good course" Jane Brann, Train the Trainer Public course delegate, 8th and 9th of July 2010
"The course content was great and relevant - The delivery was great too" Bespoke Assertiveness and Objection Handling course delegate, 6th of July 2010
"Outstanding and very informative" Bespoke Assertiveness and Objection Handling course delegate, 6th of July 2010
"A thorough and informative course - Structured and understandable" Bespoke Assertiveness and Objection Handling course delegate, 6th of July 2010
"I will now be able to manage my time better - A very good, relaxed course" Bespoke Assertiveness and Objection Handling course delegate, 6th of July 2010
"A well paced and well timed course - I will now be able to use more assertive language - Aimed right for me" Bespoke Assertiveness and Objection Handling course delegate, 6th of July 2010
June 2010
"Excellent delivery, and the course content exceeded all expectations. I now feel more confident to go forward in my new career" Diane Easterbrook, Train the Trainer Public course delegate, 14th and 15th of June 2010
"This course has given me a much better understanding of how to train - Very good" Gary Campbell, Train the Trainer Public course delegate, 14th and 15th of June 2010
"Excellent - Really clear instructions and I enjoyed the activities. Very informative" Train the Trainer Public course delegate, 14th and 15th of June 2010
"I now have the tools to better prepare and evaluate participants' learning styles, and I also understand the importance of structure and being specific" Myriam Brans, Train the Trainer Public course delegate, 14th and 15th of June 2010
"The training covered my expectations and more - Thank you very much" Train the Trainer Public course delegate, 14th and 15th of June 2010
"Steve and Sue were both excellent. They were informative and helpful and made the experience good fun" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"The course could not have been better" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"Very good - Flowed well on each day, interactive and good clear information. The content was detailed, structured and informative" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"I am now more confident in my skill set - An excellent course, very interested and related to my job role" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"The course has made me look at myself and how I work to identify areas which need improvement - The course has also provided me with the tools to do this" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"An excellent course - I especially liked the constructive criticism from presentation" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"Fantastic - Clear, precise and engaging" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"I now have an understanding of how people learn in different ways, and also an understanding of body language - A very good course" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"A clear and thorough course, tailored to meet our needs" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"I found it useful to have feedback on my presentation skills - Very interesting. Also insight into methods of teaching styles and the psychology involved in social interaction - I will take more of an interest in this in the future" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
"Excellent, very interactive and structured" Bespoke Motivating and Selling Course, 9th and 10th of June 2010
May 2010
"Very professional and friendly, detailed and informative. I have gained many benefits from the course" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"Excellent - Just right for the subject matter an d the group. An excellent balance between discussion, exercises, power point and workbook" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"A very good course - Well put together and delivered at a good pace. I enjoyed it very much" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"The content and delivery were excellent" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"Very good - The course has shown me how to construct and deliver a training course" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"I will be able to use the knowledge gained on this course in other areas of my life too" Train the Trainer On-site course delegate, 18th and 19th of May 2010
"Excellent - The two trainers were examples of what they were saying and made us feel very comfortable. The planning and designing modules were especially useful - Has given me a more structured approach" Angela Moro, Train the Trainer Public course delegate, 13th and 14th of May 2010
"The delivery of the course was first class - Very clear and informative" Gary Dodgson, Train the Trainer Public course delegate, 13th and 14th of May 2010
"I have found Bloom's Taxonomy very useful - The course easily provided enough content, and the delivery as a great mixture of power point and activity" Liam McSweeny, Train the Trainer Public course delegate, 13th and 14th of May 2010
"10 out of 10 - Very professional, wonderful personalities" Gary Clements, Train the Trainer Public course delegate, 13th and 14th of May 2010
I'm not really sure what I was expecting, but am pleasantly surprised at the in depth topics and theory. The knowledge of the trainers and their ability to answer questions and facilitate was excellent. Thank you Caroline and Sue" Bev Good, Train the Trainer Public course delegate, 13th and 14th of May 2010
"Very good - The material was great and the handouts will give a great opportunity for reference following the course. The course was delivered in an un pressured atmosphere which made me more receptive to the training" Tracey Grainger, Train the Trainer Public course delegate, 13th and 14th of May 2010
"Brilliant! I felt really welcome and safe. There was a good balance of info and practical work. I haven't looked through all the handouts yet, but I will do. I Have gained lots of knowledge about learning styles etc" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"Interesting, informative, varied, enjoyable and relevant - An excellent course" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"The course has helped me to really think about planning a training course - From conception to delivery and feedback" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"A friendly, useful and helpful course that has given me what I needed - It was great to be able to put into practice some of the skills learned" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"The course handouts and workbook are very helpful. A really enjoyable, excellent course" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"Enthusiastic, enjoyable, fun and informative" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"A course with lots of helpful tips - very relevant and has refreshed and deepened my knowledge" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"An enthusiastically delivered and enjoyable course - A good mix of training and interactive activities" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"Really good - An informative course - I have found it especially useful to see ways to introduce training, and how that can make a difference to the outcome of the whole course - eg by covering benefits and concerns" Train the Trainer On-site course delegate, 10th and 11th of May 2010
"A very well delivered course - Excellent interaction and participation. Good understanding of our needs. It has been an excellent experience" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"Excellent - Interactive, dynamic. The content was very very good - I especially liked the time management module. I have more confidence going forward as I now have specific techniques to use" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"An excellent course, delivered by trainers who are most professional in what they do" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"An excellent, informative course" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"The course has helped my overall understanding of situations and people - I feel more aware and confident now. Very good" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"VARK will be very useful for me, and so will SMART - Excellent" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"The course content was good - Not too much and not too little - I had no feeling of overload or of anything missing" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"All of the course was very good and very helpful" Management Development Programme On site course delegate, 4th to the 7th of May 2010
"An excellent and useful course" Assertiveness Skills On site course delegate, 6th of May 2010
"The course delivery was very good. The course was non threatening, fun, interesting and thought provoking. The handouts were useful and it was helpful to have been able to do a pre course questionnaire" Assertiveness Skills On site course delegate, 6th of May 2010
"A very appropriate course, applicable to all personalities present" Assertiveness Skills On site course delegate, 6th of May 2010
"An excellent course - I now know how to say 'no', when to say it and how not to feel guilty. Thank you"Assertiveness Skills On site course delegate, 6th of May 2010
"An interesting and relevant course - I enjoyed the group work and presentations. The trainers were enthusiastic, very informative and helpful" Assertiveness Skills On site course delegate, 6th of May 2010
"Excellently put across, I thought Sue and Steve were really professional and also made it fun for us. There were lots of talking points and plenty of information to use in the workplace" Assertiveness Skills On site course delegate, 6th of May 2010
"Excellent delivery - Kept my attention for the duration. Relevant and helpful content" Assertiveness Skills On site course delegate, 6th of May 2010
"The course has shown me how to deal with aggressive behaviour and how to behave more assertively - Very good" Assertiveness Skills On site course delegate, 6th of May 2010
April 2010
"The course was excellent - It has boosted my confidence to teach and I now feel motivated" Train the Trainer On-site course delegate, 26th and 27th of April 2010
"The course has improved my knowledge and skills, helped me to build confidence, and made me realise the value of structure and proper planning - Excellent!" Train the Trainer On-site course delegate, 26th and 27th of April 2010
"A very good, relevant course - I particularly likes the exercises and learning style models" Train the Trainer On-site course delegate, 26th and 27th of April 2010
"An excellent course - I now know how to plan and prepare a training course, and how to use learning styles and activities" Train the Trainer On-site course delegate, 26th and 27th of April 2010
"Excellent - Siobhan is a great trainer" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"The course was extremely coherent and delivered in a way that all learning types can relate to and gain value from. The content was really in-depth and the trainer expanded on all the key points and regularly promoted discussion" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"I will now be able to plan my training sessions with more thought, and have a clear plan and objectives to meet the needs of who I'm training" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"I know have knowledge of my own learning style and why people behave the way they do. Understanding how to assess learning was particularly useful too" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"Excellent - I've learnt lots" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"The course was relevant and interesting, with fantastic, engaging and fun delivery" Train the Trainer On-site course delegate, 9th of February and and 21st of April 2010
"Excellent delivery - The course has given me absolute clarity on how to structure a course, and understanding Bloom's, VARK and Kolb is very useful" Train the Trainer public course delegate, 12th and 13th of April 2010
"Bloom's taxonomy will be particularly useful for me...An excellent course" Train the Trainer public course delegate, 12th and 13th of April 2010
"A relevant, clear and concise course - I will now be able to train more confidently" Train the Trainer public course delegate, 12th and 13th of April 2010
"First class delivery at all times" Train the Trainer public course delegate, 12th and 13th of April 2010
"A relevant and focused course that will help me to cater for all learning styles and encourage trainee participation" Train the Trainer public course delegate, 12th and 13th of April 2010
"A clear, well managed course - Much achieved in the time. There was a good balance between theory and practical, an good humour too!" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"Excellent, well paced, clear, concise and relevant. The material provided will be good for reference" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"Very good - Clear and understandable - I loved the exercises. Just what was required" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"Genuinely a very good course" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"The course has shown me how to structure my training, and how to impart information. A rich, diverse and thorough course" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"Very good - Kept our attention - No mean feat!" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"I found Bloom's taxonomy and the models of learning particularly useful. Good delivery and content" Train the Trainer On-site course delegate, 7th and 8th of April 2010
"Friendly, professional and knowledgeable" Train the Trainer On-site course delegate, 7th and 8th of April 2010
March 2010
"The course delivery was awesome - I loved the balance between Caroline and Steve (The trainers). Thanks to you both, the best class I have attended" Management Training On-site course delegate, 31st of March 2010
"A brilliant, open and extremely informative course, with great facilitation on discussions" Management Training On-site course delegate, 31st of March 2010
"Great - Structured, fun, relaxed" Management Training On-site course delegate, 31st of March 2010
"Very good - The information will further my skill set" Management Training On-site course delegate, 31st of March 2010
"A really interesting course - Clear objectives set and delivered. Very good" Management Training On-site course delegate, 31st of March 2010
"Relaxed and informative delivery - I enjoyed Paul's style and guidance. The content was informative and I appreciate the handouts" Chris Banda, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"I now have the tools and knowledge to help me deliver effective training programmes. A very professional course" Emile Reynolds, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"I am now feeling inspired to revamp my own training material and will more confidently plan my training sessions .Blooms Taxonomy was also so helpful in setting training objectives" Julie Lake, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"The course delivery was brilliant - Clear, relaxed, professional and experienced. I learned a great deal from Paul" Claire Turner, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"A precise, understandable and relevant course" Mark Scarff, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"Tackling challenging behaviour proved to be very informative and helpful. I really enjoyed the course exercises, as they helped cement the learning" Ellie Coetzee, Train the Trainer Public course delegate, 22nd and 23rd of March 2010
"Excellent trainer, good facilitation skills and a pleasure to work with" Train the Trainer On-site course delegate, 17th and 18th of March 2010
"The course has given me additional ideas to implement improvements to our lessons. Very good" Train the Trainer On-site course delegate, 17th and 18th of March 2010
"Very well delivered - High energy and motivating. Very good subject knowledge. I have gained from thought provoking ideas and activities" Train the Trainer On-site course delegate, 17th and 18th of March 2010
"The course has re-energised my interest in the training profession" Train the Trainer On-site course delegate, 17th and 18th of March 2010
"A well paced course with good activities" Train the Trainer On-site course delegate, 17th and 18th of March 2010
"The trainer gave first class training, delivered in a nice open way" Train the Trainer On-site course delegate, 15th and 16th of March 2010
"A professional well delivered course, pitched at the right level. Thank you!" Train the Trainer On-site course delegate, 15th and 16th of March 2010
"A well paced course with good interaction and exercises. I like the idea of pre course questionnaires" Train the Trainer On-site course delegate, 15th and 16th of March 2010
"A good and focused course, delivered by an enthusiastic trainer" Train the Trainer On-site course delegate, 15th and 16th of March 2010
"I will now definitely try assessing students learning styles and look out for behaviours that relate to the styles. An excellent, knowledgeable trainer" Train the Trainer On-site course delegate, 15th and 16th of March 2010
"An excellent course - Just right" Train the Trainer On-site course delegate, 8th and 9th of March 2010
"Miranda provided clear and specific advice and techniques to use. As a trainer, she is experienced, knowledgeable and flexible in her approach and delivery. An intensive and interactive programme, but great fun too!" Train the Trainer On-site course delegate, 8th and 9th of March 2010
"The course has shown me how people learn using Honey & Mumford. Learning about Bloom's Taxonomy was useful, and the course gave me opportunities to share ideas with the group and to 'have a go' at practical delivery" Train the Trainer On-site course delegate, 8th and 9th of March 2010
"I have completely reviewed my view and approach to training - An excellent course" Train the Trainer On-site course delegate, 8th and 9th of March 2010
"The course made me think properly about objectives and learning styles that I had never thought about previously. An excellent, in depth course" Train the Trainer On-site course delegate, 8th and 9th of March 2010
"A very good and well presented course" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"I now recognise the need to spend more time planning courses, and the need to ensure that participants have clear objectives and can clearly see the benefits of the course" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"I found the introductory plan particularly useful. A varied and balanced course" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"A very good course - The delivery and atmosphere of the course enabled me to contribute. I'm glad I have the handouts so I can go back and look over things" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"I am now able to set SMART objectives instead of vague ones - A relevant and participatory course" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"A well paced, highly interactive and useful course" Train the Trainer On-site course delegate, 4th and 5th of March 2010
"A useful course that provided tools and techniques for general training and also gave us the opportunity to develop our own work" Train the Trainer On-site course delegate, 4th and 5th of March 2010
February 2010
"Miranda was extremely clear and approachable and the session was very informative" Customer Care On site course delegate, 24th of February
"I have learnt to assess situations in greater detail, to listen more and manage myself better" Customer Care On site course delegate, 24th of February
"I will now deal with situations during the working day in a more considerate and generally better way. A very good course" Customer Care On site course delegate, 24th of February
"The course exceeded my expectations" Customer Care On site course delegate, 24th of February
"The handouts were good - Clear and easy to understand. As a result of this course I will try and listen more effectively, and try not to let my feelings get in the way of things" Customer Care On site course delegate, 24th of February
"The course has certainly got me to think more about the impact / impression I leave with customers" Customer Care On site course delegate, 24th of February
"Miranda was a good facilitator - Challenging but in a non - threatening way, building on our experiences with lots of valuable discussion - Very good!" Customer Care On site course delegate, 23rd of February
"I particularly enjoyed the resolving conflict session - Especially managing the conversation - I enjoyed the exercises too. A very positive and friendly trainer" Customer Care On site course delegate, 23rd of February
"Miranda was a very good trainer and made the whole day enjoyable" Customer Care On site course delegate, 23rd of February
"The course went through all aspects of customer care and different situations that we may be faced with. I learnt new ways in which to handle such situations" Customer Care On site course delegate, 23rd of February
"I will definitely go back and set benchmarks for services I deal with internally, so colleagues can understand what level of service we provide as standard and what is excellent" Customer Care On site course delegate, 23rd of February
"I now have a better understanding of what triggers conflict - A very clear and concise course" Customer Care On site course delegate, 23rd of February
"An excellent course - Perfectly paced, well presented, covered all aspects I expected and more - It has given me more confidence to plan and structure my training. The materials to take away were very useful" Stuart Applewhite, Train the Trainer Public course delegate, 18th and 19th of February 2010
"I now understand the importance of setting clear objectives, and understand the importance of actively involving the audience. A good course, clearly laid out and interesting" Paul Kidd, Train the Trainer Public course delegate, 18th and 19th of February 2010
"This is one of the best courses I have ever attended. The content was great - It covered everything I needed to know, and was delivered in a manner that kept me involved throughout" Donna Lancaster, Train the Trainer Public course delegate, 18th and 19th of February 2010
"Caroline (the trainer) was extremely knowledgeable and personable - Enabled me to enjoy the course and learn new things which I will take forward and apply - Thank you!" Train the Trainer Public course delegate, 15th and 16th of February 2010
"The course exceeded my expectations - Feel i really got my money's worth. Relaxed , informative and interesting" Train the Trainer Public course delegate, 15th and 16th of February 2010
"Well delivered, great training style - Good documents to take away" Train the Trainer Public course delegate, 15th and 16th of February 2010
"Lots of interaction and helpful tips - Very good and covered a lot" Train the Trainer Public course delegate, 15th and 16th of February 2010
"The delivery of the course was engaging, interactive and involving. Both Bob and Caroline articulated concepts clearly and with enthusiasm. The material provided is useful and contains lots of invaluable advice. Thank you both!" Train the Trainer On-site course delegate, 11th and 12th of February 2010
"An enlightening course which I really enjoyed" Train the Trainer On-site course delegate, 11th and 12th of February 2010
"I can now see the value in setting clear objectives and summarising information properly. A very informative course" Train the Trainer On-site course delegate, 11th and 12th of February 2010
"The content went beyond my expectations - It covered far more than I expected - I am now aware of methods available for improving the delivery of my training" Train the Trainer On-site course delegate, 11th and 12th of February 2010
"Relevant and thorough - Really useful. Excellent, open and involving delivery" Train the Trainer On-site course delegate, 11th and 12th of February 2010
"Clear precise, open and inviting participation - A model to use when considering my own delivery of a course. The trainers were enthusiastic about the subject matter and relaxed and friendly" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"This course will help me deliver / design training relevant to our work within our organisation. I especially enjoyed the learning style section" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"Excellent - Caroline and Sue were very engaging, amusing and knowledgeable - Pitched at exactly the right level. Excellent course content with great material to take away" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"The content was excellent, and the course was extremely well delivered and most enjoyable. I have really enjoyed taking part in the two days - Thank you" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"The course content was entirely appropriate, with very good course materials" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"The course has helped me to feel less daunted about preparing for a training session. I feel I have a better appreciation of how to ensure my training will meet a variety of needs. I really enjoyed the engaging way the course was delivered" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"It was useful to be able to design a short course after understanding more about learning styles - Excellent!" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"I found the modules on Bloom's and SMART objectives particularly useful. Thank you both for a very good two days training" Train the Trainer On-site course delegate, 8th and 9th of February 2010
"The course delivery was very good - Informative, interesting and fun! I really enjoyed the course - Thank you!" Time Management On site course delegate, 5th of February 2010
"Steve (the trainer) was very informative - Clear, concise and professional, with humour. I now know how to be more assertive, how to say 'no' and how to manage my time better" Time Management On site course delegate, 5th of February 2010
"The course delivery could not have been better" Time Management On site course delegate, 5th of February 2010
"The training was very good and positive - Well delivered" Time Management On site course delegate, 5th of February 2010
"The course has given me clear boundaries and guidelines for staff and me to prevent so many interruptions, and be more confident in saying 'no'. The course was just right - Meaningful and delivered in a clear, structured and professional manner" Time Management On site course delegate, 5th of February 2010
"I really liked the different ways to say 'no' - It has definitely given me the tools to become more assertive. It was also really applicable to my job role - Brilliant!" Assertiveness Skills On site course delegate, 3rd of February 2010
"A helpful and enjoyable course" Assertiveness Skills On site course delegate, 3rd of February 2010
"Both trainers were excellent - Keep up the good work" Assertiveness Skills On site course delegate, 3rd of February 2010
"Sue and Caroline were excellent trainers - They encouraged me to talk about my experiences, and I have gained confidence. It was great, I really enjoyed it - Thank you!" Assertiveness Skills On site course delegate, 3rd of February 2010
"A brilliant course - I now know how to cope with conflict before it escalates, and to be aware of how I can prevent conflict" Assertiveness Skills On site course delegate, 3rd of February 2010
"Everything was useful - Good supportive trainers who were sympathetic to everyone's needs" Assertiveness Skills On site course delegate, 3rd of February 2010
January 2010
"A very comprehensive course with an excellent trainer" Customer Care On site course delegate, 27th of January
"Very interesting - I learnt a lot more than I thought I would" Customer Care On site course delegate, 27th of January
"The course was very thorough and well communicated" Customer Care On site course delegate, 27th of January
"I found the whole course very useful, and very well presented. The facilitator was excellent" Customer Care On site course delegate, 27th of January
"Excellent - I really appreciate your time - Thank you!" Train the Trainer On-site course delegate, 26th and 27th of January
"The course delivery was excellent, as was the content - I will now tailor my training much better to make sure my delegates get the best training experience" Train the Trainer On-site course delegate, 26th and 27th of January
"Brilliant, lots of different models to understand, why to do things in a certain way etc" Train the Trainer On-site course delegate, 26th and 27th of January
"Excellent - Caroline and Paul were great trainers who I learnt a lot from" Train the Trainer On-site course delegate, 26th and 27th of January
"Fun, enjoyable, relaxed and informative" Train the Trainer On-site course delegate, 26th and 27th of January
"I believe I have gained vital information to plan, structure and deliver a quality course - Thanks!" Train the Trainer On-site course delegate, 26th and 27th of January
"Very clear, good pace. All questions answered. Covered all that I wanted to focus on" Train the Trainer On-site course delegate, 26th and 27th of January
"I now have a better understanding of how a training session works and how to combat 'challenging' individuals" Train the Trainer On-site course delegate, 26th and 27th of January
"The course has fulfilled my objectives - Very thorough and exactly what I was hoping for" Train the Trainer Public Course delegate, 21st and 22nd of January
"Well delivered - Lots of patience and tips / solutions, encouraging us to find our own style (no 'you must do it this way'!) - I appreciated the flexibility. Also, a whole host of information to keep us busy following the course" Train the Trainer Public Course delegate, 21st and 22nd of January
"I now have the resources to put together a training plan and the confidence to do it. Miranda covered everything I was hoping for - Excellent, Thanks" Train the Trainer Public Course delegate, 21st and 22nd of January
"Good handouts and excesses - I will now take a different approach to dealing with difficult customers" Customer Care On site course delegate, 20th of January
"Miranda was fantastic - The course has helped me to be more assertive" Customer Care On site course delegate, 20th of January
"The course has helped me to focus on customer experience - I will now think more carefully about how I explain complex issues to customers" Customer Care On site course delegate, 20th of January
"Learning about dealing with conflict was helpful - It will help me deal with aggressive clients better" Customer Care On site course delegate, 20th of January
"The course was brilliant :-) !" Train the Trainer On-site course delegate, 14th and 15th of January
"Excellent - The trainer (Siobhan) was a very enthusiastic trainer, with great teaching techniques - I didn't feel bored once! I will take away a lot from this course" Train the Trainer On-site course delegate, 14th and 15th of January
"The course was fabulous - Really clear, with great workbooks and handouts" Train the Trainer On-site course delegate, 14th and 15th of January
"The course was very good - Very relevant and tailored to our needs" Train the Trainer On-site course delegate, 14th and 15th of January
"The course was clear and concise, and any questions I had were answered fully. The course booklets were very useful - Clear and easy to understand" Train the Trainer On-site course delegate, 14th and 15th of January
"The course has given me good ideas on how to engage people and keep their interest in the course - It has also given me more confidence" Train the Trainer On-site course delegate, 14th and 15th of January
"I now understand my own learning style and how I might be perceived and the reasons behind certain behaviours. Very comprehensive and thorough" Train the Trainer On-site course delegate, 14th and 15th of January
2009
"Having completed and delivered many training sessions I wasn't sure what a two day course could offer me - However, I have been really amazed at what I have learnt and look forward to putting it into practice. Really - Thank you, I had a great two days" Train the Trainer On-site course delegate, 16th and 18th of December
"The course content was excellent - Tailored to the needs and expectations of our organisation and adapted accordingly" 'Account Manager Training Programme', OnSite course delegate, 1st, 2nd and 15th of December
"I have thoroughly enjoyed the course and found it very useful. Thank you!" 'Account Manager Training Programme', OnSite course delegate, 1st, 2nd and 15th of December
"An excellent course - well tailored and interactive, with friendly and personable delivery" 'Account Manager Training Programme', OnSite course delegate, 1st, 2nd and 15th of December
"The course was great - It covered everything I expected and more. I would definitely recommend it to other colleagues I work with" Kam Dhillon, Train the Trainer Delegate, 10th and 11th of December 2009
"The course was spot on!" Train the Trainer On-site course delegate, 7th and 8th of December 09
"Excellent - I now have the ability to design courses and cater for different learning styles" Train the Trainer Public course delegate, 7th and 8th of December 09
"The course was excellent - I feel motivated to seek more knowledge and be a better trainer" Train the Trainer Public course delegate, 7th and 8th of December 09
"A very good course - The delivery was relaxed and friendly and Miranda (the Trainer), answered all questions. It covered all the areas I needed " Train the Trainer Public course delegate, 7th and 8th of December 09
"Siobhan was an extremely knowledgeable presenter and made everything easy to understand. The course was extremely interesting and very helpful" Train the Trainer On-Site course delegate, 24th and 25th of November 09
"A very professional course, delivered at an excellent pace with an approachable trainer. An excellent mix of theory, practice and role play" Train the Trainer On-Site course delegate, 24th and 25th of November 09
"Much more content than I expected! The course has opened my eyes" Train the Trainer On-Site course delegate, 24th and 25th of November 09
"The course delivery was very good and very professional. Caroline and Sue (the trainers) controlled our rowdy and passionate group. I have taken more this course than I expected to, and even though I don't train on a regular basis, I will take on board aspects in my current role, to benefit my performance" Train the Trainer On-Site course delegate, 16th and 17th November 09
"The course has opened my way of thinking about what actually goes into developing / preparing training. I have also learnt a lot about my self" Paula Kilroy, Train the Trainer Delegate, 12th and 13th November 09
"An excellent course, and a good opportunity for self reflection" Pam Burden, Train the Trainer Delegate, 12th and 13th November 09
"A very professional course that covered all aspects of training - It has shown me to ensure adequate preparation is carried our before the training starts, and to be aware of different leaning styles" Jackie McAleer Train the Trainer Delegate, 12th and 13th November 09
"A fun course!" Time Management On site course delegate, 12th November 09
"I will now look at staff ability in order to delegate - The course has also made me evaluate my own way of working" Time Management On site course delegate, 12th November 09
"Good pace, kept the group entertained - not boring, different activities to get the group involved" Time Management On site course delegate, 12th November 09
"The course was well delivered - Clear and relevant - It has given me clarity that i'm responsible for my own time management, and I have feedback and advice to help me achieve this" Time Management On site course delegate, 12th November 09
"Excellent - Showed me how to delegate and say 'no'" Time Management On site course delegate, 12th November 09
"I have many practical and useful new tips and advice to take away with me" Customer Care On site course delegate, 11th November 09
"The course was very good - Interesting and informative" Customer Care On site course delegate, 11th November 09
"I will now be able to deal with customers and conflict more effectively. I'm very happy with the outcome of the course" Customer Care On site course delegate, 11th November 09
"Miranda is very good at teaching and advising" Customer Care On site course delegate, 11th November 09
"The course was excellent - I loved the interactive games" Customer Care On site course delegate, 11th November 09
"The trainer, Miranda, was very informative and helpful, and she answered questions well" Customer Care On site course delegate, 11th November 09
"This course was exactly what I needed - It has given me back my passion for training. I am looking forward to making some changes to my courses Thanks ladies!" Donna Pejmo, Train the Trainer Delegate, 9th and 10th November 09
"Caroline and Sue were both wonderful and inspirational - Good role models for all of us" Hanan Kasmi, Train the Trainer Delegate, 9th and 10th November 09
"Excellent delivery and content - The trainers were approachable and answered questions well" Sharon Green, Train the Trainer Delegate, 9th and 10th November 09
"The delivery was just right for me - The pace was very good and the trainers put everyone at ease and really helped to facilitate real, effective learning. The content was superb - Very useful and a great mix of practical and theoretical - Thank you!" Geraldine McNamara, Train the Trainer Delegate, 9th and 10th November 09
"A very helpful and enlightening course. I learnt a lot" Assertiveness Skills On site course delegate, 5th November 09
"An excellent course that has shown me ways of managing conflict and communicating effectively" Assertiveness Skills On site course delegate, 5th November 09
"The section on dealing with conflict was very interesting. I now understand how to say 'no' effectively, and formulate responses to difficult situations. Excellent" Assertiveness Skills On site course delegate, 5th November 09
"A well researched and presented course delivered in a friendly, confident manner" Assertiveness Skills On site course delegate, 5th November 09
"A professional course that has helped me improve my confidence" Assertiveness Skills On site course delegate, 5th November 09
October 2009
"The course was clear, enjoyable and fun, it covered more than I was expecting. Putting things into practice through role play was extremely useful, and the sweets were an excellent touch! Thank you" Time Management On site course delegate, 29 October 09
"Excellent - All of the content was relevant and helpful" Time Management On site course delegate, 29 October 09
"the course has made me realise that saying no can be a positive thing. It has also helped me understand that planning is essential. All the things that were discussed were relevant to my work load" Time Management On site course delegate, 29 October 09
"Excellent - Well planned and interesting" Time Management On site course delegate, 29 October 09
"Well presented, useful material and helpful delivery - Very relevant with good examples" Time Management On site course delegate, 29 October 09
"The course has made me look at my responses (or lack of), and how I just accept things without questioning. An excellent and informative course" Time Management On site course delegate, 29 October 09
"Very good - Has helped me understand how to delegate" Time Management On site course delegate, 29 October 09
"The course has shown me different ways of saying 'no'" Time Management On site course delegate, 29 October 09
"A brilliant and educational course which has given me tips on how to manage and prioritise" Time Management On site course delegate, 29 October 09
"The scenario based exercises were very helpful - Thank you" Time Management On site course delegate, 29 October 09
"Overall, I am thrilled by what I can already see as an increase in confidence and self belief of my team. A fantastic, enjoyable experience. Thank you" Train the Trainer On-Site course delegate, 26 & 27 October 09
"The course surpassed my expectations - Good positive energy with practice and theory" Train the Trainer On-Site course delegate, 26 & 27 October 09
"It was great to learn about how I can use Bloom's in my work. Understanding EDIP is also very useful" Train the Trainer On-Site course delegate, 26 & 27 October 09
"The handouts and written material were excellent" Train the Trainer On-Site course delegate, 26 & 27 October 09
"The course trainers were very responsive - I now have a lot more confidence" Train the Trainer On-Site course delegate, 26 & 27 October 09
"The course has given me insight into what to expect from participants, and also helped me see the importance of preparation" Train the Trainer On-Site course delegate, 26 & 27 October 09
"The course was great - SMART was particularly useful" Train the Trainer On-Site course delegate, 26 & 27 October 09
"The course has made me better aware of my own preferences, and how they influence me as a trainer. I was really impressed that the trainers were interested in us as individuals and the organisation as a whole" Train the Trainer On-Site course delegate, 26 & 27 October 09
"The course was engaging, informative, open and honest" Train the Trainer On-Site course delegate, 26 & 27 October 09
"The course has shown me how to get the best from people through delegation, and how to manage their behaviours when doing so. An excellent, informative and detailed course with excellent reference material" Time Management On site course delegate, 23 October 09
"The course was very good and specific to my needs. I now understand how best to delegates and prioritise" Time Management On site course delegate, 23 October 09
"Very good. clear and engaging - Very detailed, and the handouts were good too" Time Management On site course delegate, 23 October 09
"An excellent course that has given me skills in decision making and prioritising" Time Management On site course delegate, 23 October 09
"The course has given me skills in assertiveness, shown me how to effectively delegate and also shown the difference between important and urgent tasks. Excellent and thought provoking" Time Management On site course delegate, 23 October 09
"I now feel more self confident and able to say 'no'" Time Management On site course delegate, 23 October 09
"An excellent, well delivered course with clear handouts" Time Management On site course delegate, 23 October 09
"Perfectly delivered. A good balance of on screen, team participation, workbook and working in pairs. Very fluid between Caroline and Steve (the trainers). It was well tailored to the business situation / requirements - Particularly the delegation element" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"Awesome delivery and spectacular content!" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"It was all relevant - I loved the role plays and group tasks - I feel that I have more knowledge on how and when to say 'no'. I also have a better understanding of delegation. Thanks again!" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"It has been useful to understand the difference between urgent and important tasks - An excellent course" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"The content was very engaging with good tasks set" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"I like how course by course the training materials and exercises are relating to to real examples from our business" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"The course has given me more confidence in questioning tasks that are given to me" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"An excellent course - Clear and fun with interesting content" 'Briefing, Delegating and Saying no' On site course delegate, 13 October 09
"I'm amazed at the amount we got through in two days - There was a lot! I Appreciated the variety of tasks, and the course was delivered at a good pace so everything could be absorbed" Andy Crabbe , Train the Trainer delegate, 12 & 13 October 09
"There were a lot of tips and knowledge that I will be thinking about - I love the workbooks and handouts to take away" Lorraine Nyanyo , Train the Trainer delegate, 12 & 13 October 09
"The course was very good - High quality and beneficial, making it useful for my role. Useful knowledge to take forward" Josh Frape, Train the Trainer delegate, 12 & 13 October 09
"This course covered everything I expected and more - It has also made me think about reviewing all current my courses. The course was delivered at an excellent pace - It was incredibly informative without overloading" Joanna Connolly , Train the Trainer delegate, 12 & 13 October 09
"I now have a greater awareness of how I may be perceived by others in my training. A very good course" Angela James, Train the Trainer delegate, 12 & 13 October 09
"The course was well paced, interesting, informative and thorough" Bob Allmark, Train the Trainer delegate, 12 & 13 October 09
"The course has made me realise that I need to know how the trainees are feeling, and also how to deal with different learning styles. An excellent course - Really enjoyable - Thank you!" Gemma Scott, Train the Trainer delegate, 8 & 9 October 09
"An excellent and enjoyable course which was informative and useful" Stephen Bancroft, Train the Trainer delegate, 8 & 9 October 09
"The course contained useful hints / tips and practical applications - It was thoroughly prepared and really enjoyable. Excellent!" Suzanne Allan, Train the Trainer delegate, 8 & 9 October 09
"I enjoyed Caroline and Sue's style - Very easy to learn. They were experts and I felt they wanted the best for me. The content was excellent, exactly what I need to go away and plan my workshop. Every single point has been useful" Amanda Walker, Train the Trainer delegate, 8 & 9 October 09
"The course delivery was good - Easy to follow with a nice relaxed atmosphere - The content was clear and pitched right" Sarah Beckett , Train the Trainer delegate, 8 & 9 October 09
"I now have confidence and tools to use when designing a training course - A very interesting course" Philip Godfrey, Train the Trainer delegate, 8 & 9 October 09
"I now have more self awareness and tools I can apply at work. I also feel I can use the models in my future training" Suzanne Smith, Train the Trainer delegate, 8 & 9 October 09
September 2009
"Caroline and Siobhan made an excellent team - They handled the attendees well and got great commitment from all. The course was well balanced and very rewarding" Train the Trainer delegate 30/09/09
"The course was very good with lots of information" Train the Trainer delegate 30/09/09
"The course has helped me understand that everybody has a way of learning. It has also helped me see the need for realistic objectives and clear structure" Train the Trainer delegate 30/09/09
"I thoroughly enjoyed the course - I now have the confidence to deliver training" Train the Trainer delegate 30/09/09
"The course in its entirety was very helpful, and will help to change attitudes towards training" Train the Trainer delegate 30/09/09
"The course has helped me identify gaps in our training - The knowledge gained from this course will help us to make our training more effective" Train the Trainer delegate 30/09/09
"The course was excellent" Train the Trainer delegate 18/09/09
"Caroline and Sue relaxed me straight away. The content was extremely well planned and thought provoking. I had many 'light bulb' moments! Thank you" Train the Trainer delegate 18/09/09
"I have gained a fuller understanding about educational structure and theories, and this has totally changed my approach to planning my training. An excellent, totally comprehensive course" Train the Trainer delegate 18/09/09
"The course was clear, consisted and understandable. The explanations and information was pitched at a level that accounted for every level of experience" Train the Trainer delegate 18/09/09
"I've never done any formal training before, so all aspects of the course have been really helpful to me" Train the Trainer delegate 18/09/09
"Understanding VARK and Kolb's will be very useful. The course has improved my self awareness and confidence" Train the Trainer delegate 18/09/09
"The course delivery was excellent. Very informative at a good tempo, always bringing something new and changing emphasis to create interest. The course content was very relevant to my future needs and a good basis on which to start a career" Train the Trainer delegate 18/09/09
"Both Caroline and Sue delivered the course in an outstanding way - They were also approachable. I found the course really useful" Train the Trainer delegate 15/09/09
"The course was clearly structured, clearly defined and well explained. It was great to have a workbook and theory separately, too" Train the Trainer delegate 15/09/09
"I now know more about how to prepare a training course, know more about my trainees and make sessions more interactive. The course has been a very good and informative experience" Train the Trainer delegate 15/09/09
"A superb course that was relaxed and structured. The content exceeded my expectations, and the handouts were great" Train the Trainer delegate 15/09/09
"Both of the trainers were very professional and kept my attention over the two day course. They answered all of my questions in a good manner - The learning style section was very good" Train the Trainer delegate 15/09/09
"Interactive, fun, informative - I really enjoyed it" Assertiveness Skills delegate 10/09/09
"The course has helped me understand different communication styles, and how to approach different types of assertive behaviour. An excellent course with very approachable presenters" Assertiveness Skills delegate 10/09/09
"Great - Intelligent delivery and interesting and thought provoking content" Assertiveness Skills delegate 10/09/09
"The course has given me insights into my own behaviour, tools for analysis and suggestions on techniques. A clear, well paced and relevant course" Assertiveness Skills delegate 10/09/09
"A clear and interesting course - Very good" Assertiveness Skills delegate 10/09/09
"An excellent course that has given me tips for managing conflict" Assertiveness Skills delegate 10/09/09
"An excellent, encouraging and non-intimidating course. It has helped me to think about my relationships with other people, i.e. work colleagues, families etc." Assertiveness Skills delegate 10/09/09
"I now understand the best way to say 'no'" Assertiveness Skills delegate 10/09/09
"I have gained lots of info on how to be assertive and what it means" Assertiveness Skills delegate 10/09/09
"I now understand more about preparation and assessment - Bloom's will be particularly useful for assessing. An excellent course" Train the Trainer delegate 08/09/09
"I was entertained, educated, respected and included. An excellent and informative course" Train the Trainer delegate 08/09/09
"The course was excellently pitched - Clear, concise and well timed - And good fun!" Train the Trainer delegate 08/09/09
"As I am starting from scratch, the whole course was useful" Train the Trainer delegate 08/09/09
"A good, well paced interactive course which was relevant and thought provoking" Train the Trainer delegate 08/09/09
"It was useful to learn about the different learning styles" Train the Trainer delegate 08/09/09
August 2009
"The course was very informative and detailed on all aspects. The trainer (Siobhan) was excellent, and the slides, handouts and workbooks were very helpful" Train the Trainer delegate 19/08/09
"The course delivery was clear, precise and enjoyable - The content was excellent - More than I had imagined" Train the Trainer delegate 19/08/09
"I got a lot more from the course than I thought I would. The skills I have learned can be transferred to managing people as well as training. A very good, well paced course with excellent handouts and lots of interaction" Train the Trainer delegate 19/08/09
"Very professional and thorough, with useful information" Train the Trainer delegate 19/08/09
"The course content was well explained and always backed up by examples. I now feel that I will be able to deliver training and be confident in doing this. Knowing different learning ways (VARK etc) has been very useful, as has learning about trainee behaviour and that there is always an explanation for that behaviour" Train the Trainer delegate 19/08/09
"The course has given me an insight into learning styles and types ...A well paced course that covered all the appropriate subjects" Train the Trainer delegate 19/08/09
"The course delivery was excellent .I enjoyed the whole course and I now know that I have the tools to deliver training" Train the Trainer delegate 19/08/09
"The course has made me realise that to train people you must prepare fully and understand the different learning styles. I now recognise my own style of learning" Train the Trainer delegate 19/08/09
"This was possibly the best course I have ever been on - It was all useful. Excellent" Train the Trainer delegate 14/08/09
"The course was professional and fun, with plenty of supporting material during the course and additional info for afterwards" Train the Trainer delegate 14/08/09
"The trainers were very knowledgeable and supportive - The material was relevant and met my needs - You provided a range of tools and signposts to further support" Train the Trainer delegate 14/08/09
"The course was very helpful - It covered everything about how to deliver a course. I am now more confident" Train the Trainer delegate 14/08/09
"The course was fantastic and well delivered by both Caroline and Christine. Thank you very much" Train the Trainer delegate 14/08/09
"The course has helped me see methods of delivering training to people who may be an unwilling audience! Very good delivery" Train the Trainer delegate 14/08/09
"The course has helped me identify my learning methods and helped me see where I can improve" Train the Trainer delegate 14/08/09
"I have found the course a fantastic learning experience. Thank you for delivering a great training session" Train the Trainer delegate 11/08/09
"It was an excellent course - I thoroughly enjoyed the experience and real ready and enthusiastic to train. Thank you!" Train the Trainer delegate 11/08/09
"I have learnt more about my learning style, which will help in other areas of my work. I feel more confident in running training and writing a course. I also feel more focused" Train the Trainer delegate 11/08/09
"An interactive course with something for everybody" Train the Trainer delegate 11/08/09
"Extremely good delivery - Personable and engaging" Train the Trainer delegate 11/08/09
"The course has taught me that I can do training, and it has given me a fantastic insight for when I start my new training job" Train the Trainer delegate 11/08/09
January - July 2009
"Excellent, as always - Exactly what I was wanting to learn about - Especially the activities - They are always fun!" Managing Time, Tasks and Learning Workshop Delegate, 28/07/09
"I feel that my confidence has increased through this course - I have a clearer view of the logical sequence that a training course should follow. Behaviour management techniques will also be of great benefit. A very enjoyable, engaging and fun course" Train the Trainer Delegate, 17/07/09
"The role of trainer is new to me and I have found the whole course very helpful - Perfectly paced and pitched. I was made to feel very comfortable" Train the Trainer Delegate, 14/07/09
"Caroline and Bob were both excellent trainers- I enjoyed the course and the offer of ongoing support is much appreciated. I am sure I will be contacting you. - Thank you" Train the Trainer Delegate, 30/06/09
"The course delivery was very friendly and relaxed. I felt happy to express my opinions - The course has given me more confidence" Managing Communication and Resolving Conflict' delegate, 03/06/09
"The course was ace!" Train the Trainer Delegate, 22/05/09
"The course has helped me to realise that there is more to training than "stand and deliver"! A very good, relevant interactive and encouraging course" Train the Trainer Delegate, 22/05/09
"I have gained an understanding of how to develop and plan a training session. The course has met all of my needs and has given me more than expected" Train the Trainer Delegate, 19/05/09
"The course was tailored to our needs and the trainers were friendly and responsive" Managing Communication and Resolving Conflict' delegate, 13/05/09
"The course content was just perfect. Sue and Caroline are a perfect team, to deliver this course, and work excellently together" Assertiveness Skills delegate, 08/05/09
"The course was very good - I enjoyed it very much" Customer Care Delegate, 22/04/09
"The course was excellent, with lots of material" Train the Trainer Delegate, 21/04/09
"I really enjoyed everything - Bloom's Taxonomy has really interested me, and a technique I will use from know on in all my work" Train the Trainer Delegate, 16/04/09
"The course delivery was perfect!" Train the Trainer Delegate, 19/03/09
"The course was very detailed and relevant - It was more than I expected" Train the Trainer Delegate, 19/03/09
"The course surpassed my expectations" Train the Trainer Delegate, 18/03/09
"The course was top! Really clear, with a comfortable and friendly environment" Train the Trainer Delegate, 18/03/09
"The course was very well paced and effectively explained. The content was tailored precisely for our needs" Bespoke Course 'Presentation / Training Skills' Delegate, 18/03/09
"The course has shown me how to plan successful training sessions, identify learning styles, and vary my presentations. A relevant and useful course" Bespoke Course 'Presentation / Training Skills' Delegate, 18/03/09
"I really appreciated the research - Not only into delegate needs, but also understanding of the systems. Thanks Bob and Caroline. It was a first class course - Warm approachable and supportive delivery" Train the Trainer Delegate, 16/03/09
"Being new to training I have found the whole course enlightening. I enjoyed the skill section and the mix of different styles was excellent" Train the Trainer Delegate, 16/03/09
"As a new trainer I have gained a vast amount of knowledge. Excellent delivery. Siobhan got all the group engaged and made us all feel at ease. The whole course was useful, and I am glad we have the course material to take home" Train the Trainer Delegate, 13/03/09
"Brilliant - An open and safe environment. I felt that I could contribute and responses to questions were clear. The delivery throughout was excellent" Train the Trainer Delegate, 13/03/09
"Great to have access to 6 months post course support - I shall definitely be using!" Train the Trainer Delegate, 10/03/09
"A fun and lively course" Customer Care Delegate, 05/03/09
"The course will make me think about how I behave in my job role - Especially when I am dealing with an angry customer. A fantastic and thought provoking course" Customer Care Delegate, 05/03/09
"The course provided excellently run discussions - A good positive vibe, with freedom of expression well promoted" Customer Care Delegate, 27/02/09 `
"Fantastic, both trainers welcomed our ideas and thoughts, and gave positive feedback and suggestions for improvements in our own business" Customer Care Delegate, 24/02/09
"I loved the course - It was really interesting" Assertiveness Skills Delegate 23/02/09
"I will now be more aware of my actions and how others perceive me. The course was delivered very well" Customer Care Delegate, 19/02/09
"The course delivery was very good - Clear, precise and interactive. Bloom's Taxonomy was particularly useful" Train the Trainer Delegate, 13/02/09
"Time went very quickly - The course was interesting throughout, and the delivery was excellent" Train the Trainer Delegate, 11/02/09
"I feel more confident about the dynamics of being a trainer - What to expect nd how to deal with delegates and learning styles" Train the Trainer Delegate, 11/02/09
"Great! Interesting, informative and relevant" Train the Trainer Delegate, 11/02/09
"The handouts were very useful and informative, particularly the VARK and Honey and Mumford theory - I will definitely use this again" Train the Trainer Delegate, 10/02/09
"A comprehensive course - Very good!" 1 - Day Train the Trainer Workshop Delegate, 29/01/09
"The course delivery was excellent - Passionate, knowledgeable and engaging" Train the Trainer Delegate, 16/01/09
"I now have the confidence that I can carry out training. I have thoroughly enjoyed the course. It was very professional, clear and well planned" Train the Trainer Delegate, 16/01/09
"The course exceeded my expectations and has provided me with additional thoughts and tools which I will be implementing. Both Sue and Caroline came across as very knowledgeable which instilled confidence in me" Train the Trainer Delegate, 13/01/09
"I will now be more aware of accommodating training to individuals - Catering for different learning styles / characteristics of different individuals" Train the Trainer Delegate, 08/01/09
2008
"Excellent - I understood it all very well. Both Caroline and Bob constantly helped us if we were unsure about anything and gave us lots of encouragement. The course covered everything I needed to know to help improve my training to others" Train the Trainer Delegate, 16/12/08
"The course was really relevant to me...All aspects of the course will be useful. I was nervous at the start but was made to feel at ease by the trainer, Siobhan" Train the Trainer Delegate, 28/11/08
"The course was excellent!" 'Know yourself, Know your team' workshop delegate, 27/11/08
"I was very impressed with the course delivery. I felt involved from the beginning and all my concerns were addressed" Train the Trainer Delegate, 20/11/08
"Thank you Sue and Caroline - A very helpful course" Train the Trainer Delegate, 07/11/08
"The best course I have ever attended....Keep it up!" Assertiveness Skills delegates, 03/11/08
"The course delivery was excellent - Well done Caroline and Bob" Project Management Delegate 24/10/08
"The course was positive, fun, interesting and relaxed - I have gained a wide range of tools and techniques for both planning and delivering training....Too many to write them all down here!" Train the Trainer Delegate, 17/10/08
"The course was very informative and practical. I really enjoyed the course and Sue and Caroline (the trainers) were marvelous!" Train the Trainer Delegate, 14/10/08
"Thank you for an enjoyable course. Three days well spent!" Management Development Programme Delegate 03/10/08
"The course was fantastic, energetic and informative. Every bit of the course was useful. I was really impressed by the delivery and content. Excellent value for money - I would happily recommend" Train the Trainer Delegate 26/09/08
"I have got more from this two day course than I got from a five day course I attended (run by a different company) in January. This course was very enjoyable and professional" Train the Trainer Delegate 23/09/08
"The trainer provided and demonstrated an excellent delivery of training - Siobhan was very thorough and involved the whole group. Never singled anyone out or made anyone feel uncomfortable" Train the Trainer Delegate 12/09/08
"I found the section on different learning styles very useful. It was great to bounce ideas off the trainers (Bob and Caroline) and get feedback on how we are addressing our business project training" 1 Day Train the Trainer Delegate 11/09/08
"Excellent. This course has fulfilled what I needed and has made me feel a lot more confident" Train the Trainer Delegate 27/06/08
"I enjoyed this course and would recommend it to others" Train the Trainer Delegate 10/06/08
"The course content was thought provoking and enlightening - I learned a lot and also now know what to tweak, what to improve and what to change (in my own training)" Train the Trainer Delegate 06/06/08
"As a new trainer everything about the course was helpful, but most especially how to prepare training" Train the Trainer Delegate 03/06/08
"The course has given me ideas on how to change both the materials I train with and also my styles and techniques" Train the Trainer Delegate 29/05/08
"Excellent and very informative / relevant. A thoroughly enjoyable course" Assertiveness Skills Delegate 21/05/08
Excellent - Caroline and Bob were very clear in explaining Action Learning Sets. It was an extremely interesting course" Action Learning Sets Workshop Delegate 09/05/08
"The course delivery was excellent. Both Caroline and Sue delivered their training with the utmost clarity, using a range of techniques that kept my attention for the full two days" Train the Trainer Delegate 11/03/08
"The course delivery was excellent - I liked the use of handouts / slides / exercises etc. I was very impressed by the way Bob (the trainer) interpreted the training into 'our company speak'" Train the Trainer Delegate 09/01/08
2007
"The course delivery was excellent - Clear, Precise, Interesting, Informative, Interactive, Humorous and Enjoyable!!" Train the Trainer Delegate 07/12/07
"An excellent, comprehensive and thoroughly enjoyable course - Well done!" Train the Trainer Delegate 21/11/07
"The course was very good - relaxed and paced just right" Train the Trainer Delegate 21/11/07
"The course has built up my confidence in lesson planning and delivery" Train the Trainer Delegate 28/09/07
"Excellent! It was really good too have two leaders together - Friendly, open and welcoming" Train the Trainer delegate 21/09/07
"The course was clear, friendly and relaxed" Successful Workplace Communications Delegate 26/09/07
"I needed extra one-to-one help; this was offered (by the trainers) and given freely which put me at ease. A big thank you for that!" Train the Trainer delegate 18/09/07
"The course was excellent, very fluid and easy to follow" Train the Trainer delegate 18/09/07
"I found it particularly useful to learn about managing difficult behaviour as that is the part that I felt less confident about" Train the Trainer delegate 17/08/07
"I found the whole course useful, in particular how to build and develop training plans" Train the Trainer delegate 14/08/07
"The course content was well explained and understandable" Writing Skills delegate 10/08/07
As a chap that has many different courses and venues to his experience, I must say that yours was the most interesting, well structured and delivered with a level of professionalism that I have not seen for years. When you say " fresh approach" it is exactly that! I have taken away many new ideas that will suit me in my role. So many thanks for your time, excellence and patience" Train the Trainer delegate 18/05/07
"The course content was tailored perfectly to meet needs - both the trainers were excellent" Train the Trainer delegate 13/04/07
"It was excellent to learn about the different ways other people communicate" Successful workplace communications delegate 16/03/07
"Everything was spot-on! I really enjoyed my time here and the subject at hand. Thanks!!" Train the Trainer delegate 13/03/07
"The course was excellent - easy to understand and take in, and very comprehensive" Train the Trainer delegate 09/01/07
"The whole course was relevant!" Train the Trainer delegate 09/01/07
2006
"The trainers were friendly and enthusiastic" Train the Trainer delegate 15/12/06
"Full of complex ideas and theories, broken down into simpler concepts - very clever" Train the Trainer delegate 12/12/06
"The course delivery was very clear and good humoured, and the content was very interesting - I learned a lot of very useful points" Train the Trainer delegate 05/12/06
"The course delivery was excellent - it is better having the two speakers instead of just one" Assertiveness Skills delegate 27/11/06
"The course was well designed, informative, interesting and fun" Train the Trainer delegate 18/08/06
"I would recommend this course to anyone who wants to be a trainer - I just wish I had done it earlier" Train the Trainer delegate 15/06/06
“... you provided sweets, some origami, some craft work, lots of useful knowledge and a good laugh for two days... I’d say you got it about right... I have now formalised all the bits and pieces of knowledge I had and managed to put them together to gain a greater perspective on the whole point of training , and how to make it as successful as you do!” - Train the Trainer course delegate 24/01/06
2005
The course was spot on, and I have no doubt I will be using your company again.” - Train the Trainer course delegate 06/12/05
“Informative, friendly, extremely interesting and thought provoking” - Assertiveness course delegate 03/10/05
“It was a very eye opening course, useful for circumstances in the future. Helped me recognise issues and communication problems with colleagues and my own behaviour” - Successful Workplace Communication course delegate 23/09/05
“Great - it was tailored to our needs” - Finance and budgeting course delegate 07/07/05
“Very good, good mix of styles and made me feel comfortable from the start” - Train the Trainer delegate 12/07/05
“I have learned about my learning style and therefore my teaching style. Opened my eyes to concentrating on the learner and their experience”. Train the Trainer delegate 08/06/05
“I’am no longer so scared of using Excel!” - Finance and budgeting course delegate 07/07/05
“Best workshop I have been on in years. Enjoyed the relaxed and friendly atmosphere and pace of the days” - Successful Workplace Communications delegate 20/05/05
“Very fun way of learning - Brilliant course - would recommend it.” - Writing skills delegate 24/05/05
2004
“Excellent - well delivered by both trainers to a high standard” - Train the Trainer delegate 11/11/04“
"Spot on with good take away handouts” - Train the Trainer delegate 11/11/04
“I now know exactly what to include to help the trainee after he has finished his training and for him to maintain if not improve his knowledge” - Train the Trainer delegate 4/11/04
“Good - went at a speed which everyone could understand and participate in”- Train the Trainer delegate 4/11/04.
“Excellent & easy to follow”- Train the Trainer delegate 4/11/04.
“I am now more aware of how to construct sentences and the English language”- Creative Writing Course Delegate 9/9/2004
“In depth, clear, easy to understand and follow” - Train the Trainer Delegate 21/10/04
“I now realise I must discover learners’ styles before imposing training. Flexibility of approach is vital”- Train the Trainer Delegate 21/10/04
“I am now much more self aware. The course will help me consider other people’s views and communication styles much more” - Communication & Assertiveness. 15/07/04
