COURSE DURATION 2 Days BROCHURES   PDF Brochure Web Brochure Click the above links to view full detailed brochures COMMUNICATION SKILLS ON SITE COURSE We can provide our Communication Skills course anywhere in the UK and Europe. Prices start at £2695 + VAT. Click here for more in-company course pricing information. Click here for more information about our on-site courses. ILM APPROVED This course is approved and monitored by the Institute of leadership & Management. The ILM (www.i-l-m.com) is the leading UK approving organisation for management and leadership training, and is part of the City & Guilds Group. Delegates on this course can receive an ILM certificate and a six month studying membership (additional fee £46+VAT)

Successful Workplace Communications

Communication is an integral part of life - Every day we communicate with other people, and hope that they interpret the communication in the way we intend - Unfortunately, this does not always happen!

In the workplace, communication skills are vital. Misunderstandings can lead to demotivated staff, loss of revenue and even, in the case of health and safety issues, real danger.

Our Communication Skills course will give delegates the skills, knowledge and attitude needed to communicate effectively, both verbally and in writing.

Communication Skills tailored in company courses

Course Overview

Our Communication Skills course will help delegates:

• Understand the communication process and communication styles
• Identify barriers to effective communication - And how to overcome them
• How communicate clearly in writing - whether formally or informally
• How to communicate clearly in meetings
• How to give effective and clear feedback

Practice!

Understanding the theory that underpins communication is important - However , a course focusing just on theory would be quite dry.

That is why delegates on our Communication Skills course spend a substantial amount of time engaged in practical activities - Practicing communicating in different ways and with different people.

Through activities and discussion, delegates will also find ways to solve communication problems they may have had in the past, and so ensure that they do not happen in the future.

Before the course

We send our pre course questionnaires to all delegates attending our Communication Skills course. The responses are confidential - We use them to (as much as possible) make sure that the course meets the needs' of each delegate.

We will also send a communication style questionnaire. We explain on the course how our communication style effects the way we communicate and the way we perceive others' communications.

After the course

All delegates who have attended our Communication Skills course are entitled to six months free telephone and email support.