Client List

NHS Highland, Inverness

Course(s) Provided:

• A Train the Trainer course for 10 Equality and Diversity staff
• Two one day Action Learning courses

Gwent Healthcare (now part of Aneurin Bevan Health Board), Gwent

Course(s) Provided:

• Custom training, including IT training, communication skills, counseling Skills, information management and an introduction to Transactional Analysis.

Manchester NHS Primary Care Trust

Course(s) Provided:

• Three Train the Trainer courses.

Islington NHS Primary Care Trust

Course(s) Provided:

• A Train the Trainer course.

Oxfordshire Mental Healthcare NHS Trust

Course(s) Provided:

• Customer Care courses

Oxford Radcliffe Hospitals NHS Trust, Banbury and Oxford

Course(s) Provided:

• Over several years Adelphi Associates have provided a range of custom training and consultancy support to this NHS Trust, including -
  • Support for the appraisal process
  • Providing computer based systems to help the Trust work with the NHS Knowledge and Skills Framework
  • Listening & Questioning courses
  • Finance training
  • Regular one day Assertiveness courses - Over 10 courses in the past three years

Lewisham Primary Care Trust, London

Course(s) Provided:

• A Train the Trainer course for 10 members of the Lewisham Health Improvement Team who were new to training.

London Councils, London

Course(s) Provided:

• A Train the Trainer course

Enfield Council, London

Course(s) Provided:

• We initially provided three Assertiveness Skills courses
• We then returned to Enfield to provide six one day Customer Care courses

The london Borough of Newham

Course(s) Provided:

• Train the Trainer courses for Newham staff from a range of social care agencies.

The London Borough of Merton

We work with The London Borough of Merton regularly, and have so far provided:

• Seven Train the Trainer courses
• Several (10 +) two day and one day Customer Care courses

Connexions, Leicester

Course(s) Provided:

• Bespoke on-site training – “A Day to Reflect”.

United Nations, Copenhagen

The United Nations Development Programme (UNDP) in Copenhagen needed bespoke Train the Trainer courses an international group of staff. We provided two courses in Copenhagen:

• A Foundation Train the Trainer course, aimed at the delegates with little or no experience.
• An Advanced Train the Trainer course aimed at the delegates who had been training for some time.

Bullingdon Community Prison, London

Course(s) Provided:

• A Train the Trainer course for 10 staff providing training alongside their other work.

Southern Cross Healthcare, Reading

Course(s) Provided:

• Initially, one Train the Trainer course for a group of care assistants and managers from a number of their homes.
• We subsequently provided a second Train the Trainer course

Lifestyle Care , Southall

Course(s) Provided:

• Initially, one Train the Trainer course
• We were asked back to provide another Train the Trainer course earlier this year (2011)

Turnstone Support - Aylesbury and Windsor

Course(s) Provided:

• Initially two on-site Train the Trainer courses for their senior staff
• We continue to work with Turnstone and recently provided a series of custom Time Management training for staff in Aylesbury and Windsor

Continuum Group - Rochdale, Wisbech, Devon, Hertford

Course(s) Provided:

• A programme of Train the Trainer courses across the country
• We continue to work with Continuum in the development of their training programme, and have welcomed over 45 delegates onto our pubic courses over the past dew years.
• We provided two further on site Train the Trainer courses for Continuum earlier this year.

TATA, London

Course(s) Provided:

• A Proposal Writing course

Forth Valley GIS, Stirling

Course(s) Provided:

• A Train the Trainer course

IFS, High Wycombe

Course(s) Provided:

• Four Train the Trainer courses

Amadeus Software, Leafield

Course(s) Provided:

• A Train the Trainer course

Fujifilm X-Ray Systems, Bedford

Course(s) Provided:

• Train the Trainer and Presentation Skills training for their Sales and technical teams.

Redgate Software, Cambridge

Course(s) Provided:

• A Train the Trainer course for their sales and technical trainers

Adva Optical Networking, York

Course(s) Provided:

• A Train the Trainer course
• A Time Management course

Frontier Software, Cheshire

Course(s) Provided:

• A customised Train the Trainer course for consultants and managers

Link Reward Systems , Chester

Course(s) Provided:

• Train the Trainer training for sales and support staff

Planit Software, Reading

Course(s) Provided:

• An on-site Train the Trainer course

Kavanagh, Bracknell

Course(s) Provided:

• Three Proposal Writing courses to sales staff
• Kavanagh subsequently set up a weekly sales review process. We contributed to the first few months of these meetings. The training and review process has had a measurable impact of the proposals provided to Kavanagh customers.

Gambro, Reading

Course(s) Provided:

• Two Train the Trainer courses

Amadeus, London

Course(s) Provided:

• A Train the Trainer workshop to a number of their Help Desk and ISO 9002 trainers

Gladstone MRM, Wallingford

Course(s) Provided:

• Train the Trainer training

BSH - Milton Keynes

BSH is one of the world's leading manufacturers of home appliances.

In the UK BSH distributes Bosch, Siemens , Neff and Gaggenau products.

Course(s) Provided:

• W initially provided a Train the Trainer course
• Were asked back earlier this year to provide another Train the Trainer course for a separate team
• Most recently, we provided a day of coaching for trainers and an Advanced Train the Trainer course
• We continue to work with BSH on the development of their training.

Blue Square Marketing - Hounslow

Blue Square Marketing provide marketing support for high tech organisations selling to retail customers.

Course(s) Provided:

• Several Train the Trainer courses
• Several bespoke Sales and Marketing courses for their retail clients
• We continue to work regularly with Blue Square Marketing

Walt Disney, London

Course(s) Provided:

• A Train the Trainer training for key IT staff

Sheridan UK, Devon

Course(s) Provided:

• Customised Customer Care and Sales Skills training for 250 staff at their annual conference

Maxxium, Stirling

Course(s) Provided:

• Bespoke Train the Trainer training - Both one and two day courses

Retail Marketing - Slough and Reading

The Retail Marketing Group deliver sales and marketing support for a range of retail clients – including many mobile phone suppliers.

Course(s) Provided:

• Several tailored Train the Trainer courses for trainers delivering in-store training to sales staff.
• We recently provided a Bespoke Profiling and Communication Workshop
• We continue to work with Retail Marketing in providing tailored training for their retail clients.

Avon, Northampton and Corby

Course(s) Provided:

• We have contributed to Avon's training plans for many years. Specific training has included Writing Skills, Finance, Creative Thinking, Numeracy and Minute Taking.

Buchanan Shopping Centre, Glasgow

Course(s) Provided:

• A Train the Trainer course support for their management team.

EMI, London

Course(s) Provided:

• EMI Music needed to introduce new computer systems - Working with the Accenture they chose Adelphi Associates to provide Training for their IT trainers.

Manheim Auctions, Colchester

Course(s) Provided:

• A Successful Workplace Communications course.

Flight Centre, New Malden

Course(s) Provided:

• A Train the Trainer course

Nobu, London

Course(s) Provided:

• Train the Trainer training for key staff from the Berkeley Street London restaurant.

SPD Swiss Precision Diagnostics GmbH (SPD), Bedford

SDP research, design, produce and supply advanced consumer diagnostic products. Their brands include Clearblue® and PERSONA®.

Course(s) Provided:

• A bespoke 1-day Train the Trainer course
• A 2-day Train the Trainer course

GE Caledonian, Prestwick, Ayrshire

Course(s) Provided:

• A Train the Trainer course

Quinn Glass , Cheshire

Course(s) Provided:

• A Train the Trainer course

British Energy , Gloucestershire

Course(s) Provided:

• Two Train the Trainer courses for technical trainers

Mars, Basingstoke

Course(s) Provided:

• A Train the Trainer course

Cameron, Leeds

Course(s) Provided:

• Cameron sent several delegates on our public Train the Trainer courses - The positive feedback from these delegates led them to requesting an in house Train the Trainer course

S + B, Manchester

Course(s) Provided:

• A bespoke Project Management and Assertiveness Skills course

Elga Labwater, High Wycombe

Course(s) Provided:

ELGA LabWater is the specialist laboratory water brand of VEOLIA WATER.

• Initially a Train the Trainer course and two Presentation Skills courses
• They then requested another Train the Trainer course for new staff members

Alexander Dennis Guildford

Course(s) Provided:

• A Train the Trainer course tailored to the needs of shop floor trainers

MBDA Stevenage

Course(s) Provided:

• Initially two Train the Trainer courses for key staff.
• We have continued to welcome individual delegates from MBDA onto our public courses, and more recently we provided another on-site Train the Trainer course.

Vitacress, Andover

Course(s) Provided:

• Two Assertiveness Skills courses

Comtrol, Bicester

Course(s) Provided:

• Bespoke training in handling the Sales Proposal and Contract Negotiation process

Tissue Science Laboratories, Hampshire

Course(s) Provided:

• A Train the Trainer course for their shop floor staff

Product Support, Yeovil

Course(s) Provided:

• A Train the Trainer course

Uvex, Surrey

Course(s) Provided:

• A Train the Trainer course for distributor trainers

City Link , Wednesbury

Course(s) Provided:

• A Train the Trainer course

Wincanton, Chippenham

Course(s) Provided:

• A Proposal Writing course based on documents used by the Wincanton sales team.

Go Ahead Group, London

Course(s) Provided:

• Bespoke Finance Training for their managers. This involved a close focus on the TfL rules for the payment of quality achievement bonuses.
• We were then asked to provide regular bespoke Management Development Training for first line managers and supervisors. The first of these courses was provided in May 2010, and the second in December 2010 - Both were very well received by the delegates and senior management, and we continue to work with Go Ahead, most recently providing a follow up course to the original Management Training.

Eurostar, London

Course(s) Provided:

• A Train the Trainer course.

Tube Lines, London

Course(s) Provided:

• Train the Trainer courses to 80+ trainers

Calex, Abingdon

Calex deliver training, primarily for the automotive sector.

Course(s) Provided:

• Two Train the Trainer course

Redline Oil Services Ltd. ExxonMobil, Birmingham

Course(s) Provided:

• A Train the Trainer course

ANZ Bank , London

Course(s) Provided:

• A Train the Trainer course

Merrill Lynch Investment Managers, London

Course(s) Provided:

• Two Proposal Writing courses

Western Mortgage Services, Plymouth

Course(s) Provided:

• A Train the Trainer course for their staff training others in compliance with Financial Services Association regulations

Creation Financial Services (Now Laser), Solihull

Course(s) Provided:

• Bespoke on-site coaching in Financial Analysis.

Cellmark, Chorely, Lancashire

Course(s) Provided:

• A Train the Trainer course

Sun Branding, Bradford

Course(s) Provided:

• We initially provided a Train the Trainer course and bespoke Account Manager Training.
• We have provided another two Train the Trainer courses this year

Shape, London

Course(s) Provided:

• A Train the Trainer course

Greencore, Warrington

Course(s) Provided:

• Greencore initially sent several delegates on our public Train the Trainer courses. Positive feedback from the delegates led them to choosing us to provide two on site Train the Trainer courses

The Institute of Chartered Shipbrokers, London

Course(s) Provided:

• We initially provided a bespoke one day Train the Trainer course
• We continue to work with The Institute of Chartered Shipbrokers, and have provided training on the use of Bloom's Taxonomy for assessment purposes, another one day Train the Trainer course and, most recently, a one day Customer Care course.

Loss Management Group, Bath

Course(s) Provided:

• After attending a public Train the Trainer course, the Training and Development Manager at Loss Management asked us to provide two bespoke courses covering Successful Workplace Communications and Managing Conflict in the Workplace

Group 4 Justice Services, Sutton

Course(s) Provided:

• Initially one Proposal Writing course
• We were subsequently asked to provide a second course for another group in the company

Total Conflict Management, London

Course(s) Provided:

• A Train the Trainer course

GSL, Oxfordshire

Course(s) Provided:

• A Train the Trainer course.
• They went on to book further staff on our public Train the Trainer courses

ISG Interior Exterior, London

Course(s) Provided:

• A Train the Trainer course

Macdonald Hotels, Midlands

Course(s) Provided:

• A Train the Trainer course

Cygnet Catering, Warrington

Course(s) Provided:

• A bespoke Training Workshop to help their managers and staff develop their skills in Assertive Behaviour, Communication, Task and Time Management.

United Utilities, Hoscar

Course(s) Provided:

• A Train the Trainer course for new staff members

Kensington and Chelsea Tenant Management Organisation

Course(s) Provided:

• A Train the Trainer course

Trafford Housing Trust, Greater Manchester

Course(s) Provided:

• A Train the Trainer course

Homes for Islington, London

Course(s) Provided:

• Initially one Train the Trainer course
• We were then asked back and provided a second Train the Trainer course
• Most recently we provided a one day Action Learning course

Knowlsey Housing Trust, Merseyside

Course(s) Provided:

• A Train the Trainer course

Aster Group, Devizes

Course(s) Provided:

• Two Train the Trainer Courses

Herefordshire Housing, Hereford

Course(s) Provided:

• Train the Trainer training in preparation for the installation of a new housing management system

Anchor Trust, Bradford

Course(s) Provided:

• Initially one on-site Train the Trainer course for staff in preparation for the introduction of a new computer system
• They have subsequently requested further Train the Trainer courses

Motability, Harlow

• A bespoke email writing course

UK Skills, London

• A Train the Trainer course

Dynamic Positioning, London

The Dynamic Positioning Centre are part of the C-MAR Group. Course(s) Provided:

• An on-site Train the Trainer course

University of Nottingham

Course(s) Provided:

• A Train the Trainer course

University of Essex

Course(s) Provided:

• A Train the Trainer course for the staff running the employability skills project who will run the sessions, to help ensure students really learned new skills

Blackwell Publishing (now Wiley-Blackwell), Oxford

Course(s) Provided:

• Bespoke Financial Training as part of Blackwell’s internal management development programme

Wimbledon School of Art

Course(s) Provided:

• A programme of Train the Trainer training

Severn Trent Water

Course(s) Provided:

• A Train the Trainer course for key project staff

Sonoco, Hemel Hempstead

Course(s) Provided:

• A programme of Train the Trainer courses