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Management Development Programme
An effective manager needs not only to show strong leadership (although that is important!), but also needs to be a skilled at communicator, motivator and innovator. At the same time, managers must not loose sight of business goals and budgets.
In fact, there's quite a raft of skills for one person to have! Our Management Development Programme will help Managers to develop a full range of core skills.
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In company tailored Management Development Programme |
Course Overview
Our Management Development Programme contains a range of modules. You can pick the modules you wish, to create a programme lasting between two and five days. The Modules are:
1: Leadership and management:
Defining 'leader' and 'manager'; Working with others to create a plan for the future; Understanding facilitative and directive management - And when to use them; Motivation and support
2: Effective communication
Understanding the varied communication processes needed for different tasks; Understanding different communication style; understanding organisational culture
3: Innovation
Innovation and creativity; Assessing the need for innovation;
Understanding organisational approach to innovation; Altshullers levels of innovation; Analysing ideas through creative discussion
4. Budgets and cost control
Explanation of common financial jargon; Understanding budgets and financial planning; What to include in a budget; Understanding cash flow, income profit and loss; Using excel
5. Agreeing each persons role
A fresh approach to staff management; Analysing tasks using Belbin's work roles; Competencies - how they can help and when to use them
6. Communicating with your team
How to be assertive, instead of passive or aggressive; Using assertive language in appropriate situations; Dealing with 'difficult behaviour
7. Working together
successfully
Analyse strengths using Belbin's team roles, diagnose development stage of their team; Maintain communication within the team;Promote team development through strong leadership
8. Coaching
Understanding coaching; Effective listening and questioning; Empathy and understanding; Analysing a team member's problems
9. Delegation
When and how to delegates; Planning for delegates; Seven levels of delegation; The best approach to take when people are resistant to delegation; Monitor delegated task to spot and handle problems; Demonstrating personal commitment
10. Appraisals and Feedback
Planning for an appraisal; The need for continuous feedback; Getting the employee view; The need for evidence
11. Recruitment
The interview process; Defining the required skills, knowledge and attitude needed for the role; Interviewing and questioning skills; Listen and deal with inconsistencies.
Before the course
We will meet with you to discuss which modules are most important / relevant for your business, and to discuss your objectives in detail.
We also send our pre course questionnaires to all delegates attending our Management Development Programme. The responses are confidential - We use them (as much as possible) to make sure that the course meets the needs' of each delegate.
After the course
All delegates who have attended our Management Development Programme are entitled to six months free telephone and email support after the course.
