Training Skills

Train The Trainer - 2 days - Prices from £2695   

This course gives delegates the skills they need to plan, prepare and deliver training that is effective and memorable.

Advanced Train The Trainer - 2 days - Prices from £2695   

This course gives delegates an opportunity to develop their training skills and understand how to ensure the retention of knowledge and asses learning. The course also shows delegates how to manage the training process to ensure that training if effective in the long time for the organisation as a whole.

Management Development Programme   2 - 5 days - Prices range from £2895 to £7500 depending on course length 

This course is made up of a series of modules. You can pick and choose the modules you prefer to make up the course. Modules are

• Management:

  1.  Leadership and management
  2.  Effective communication
  3.  Innovation
  4.  Budgets and cost control

• Teamwork

  5.   Agreeing each persons role
  6.   Communicating with your team
  7.   Working together successfully

• Working with individuals

  8.   Coaching
  9.   Delegation
  10.  Appraisals and feedback
  11.  Recruitment

Practical Action Learning 2 days - Prices from £2695 

This course helps delegates understand action learning and its uses, with lots of time to practice in a real action learning set.

Finance for Non Financial Managers 2 days - Prices from £2895 

This course will demystify the world of finance - It covers; financial monitoring and reporting; Interpreting accounts; Understanding forecasts, budgets cash and profit - and more.

Successful Workplace Communications  2 days -  Prices from £2695 

The course will help delegates manage the communications involved in their job. It covers: verbal and written communication; communication styles; barriers to effective communication; producing clear and coherent documents and more.

Presentation Skills  1 day- Prices from £1480

The course will give delegates the skills to present effectively. It covers: Planning, preparing and delivering presentations; overcoming nerves and anxiety; dealing with questions; and more.

Proposal Writing - 1 day - Prices from £1660

The course will show delegates how to produce client specific proposals and respond to tenders; Understand the layout, presentation and language needed for effective proposals; Understand how to produce strong sales documents that are not overly technical and more.

Customer Care 2 days - Prices from £2695 

The course covers: Identifying customer needs; managing relationships with customers; attitude; skills and knowledge needed to deliver excellent service; listening and questioning; handling difficult customers and complaints; and more

Assertiveness & Conflict Resolution 2 day- Prices from £2695

Covers the same issues as the one day course (below) plus extra coverage of conflict resolution - Negotiation skills; Win-win situations; compromise; working in groups etc

Assertiveness Skills 1 day - Prices from £1660

The course helps delegates to recognise assertive, passive and aggressive behaviour; handle conflict and difficult behaviour effectively; say 'No' without causing conflict or offence; to understand  effective listening and questioning and more

Time Management  1 day - Prices from £1480

Covers: prioritising and managing workload; delegation; setting objectives; dealing with procrastination; dealing with paperwork and emails and more.

Writing Skills 1 day - Prices from £1370 

Covers: The use of plain english; grammar, spelling and punctuation; active and passive writing and more.