Training Skills

Train The Trainer - 2 days - Prices from £2695   

This course gives delegates the skills they need to plan, prepare and deliver training that is effective and memorable.

Management Development Programme   2 - 5 days - Prices range from £2795 to £6500 depending on course length 

This course is made up of a series of modules. You can pick and choose the modules you prefer to make up the course. Modules are

• Management:

  1.  Leadership and management
  2.  Effective communication
  3.  Innovation
  4.  Budgets and cost control

• Teamwork

  5.   Agreeing each persons role
  6.   Communicating with your team
  7.   Working together successfully

• Working with individuals

  8.   Coaching
  9.   Delegation
  10.  Appraisals and feedback
  11.  Recruitment

Practical Action Learning 2 days - Prices from £2695 

This course helps delegates understand action learning and its uses, with lots of time to practice in a real action learning set.

Finance for Non Financial Managers 2 days - Prices from £2895 

This course will demystify the world of finance - It covers; financial monitoring and reporting; Interpreting accounts; Understanding forecasts, budgets cash and profit - and more.

Successful Workplace Communications  2 days -  Prices from £2695 

The course will help delegates manage the communications involved in their job. It covers: verbal and written communication; communication styles; barriers to effective communication; producing clear and coherent documents and more.

Presentation Skills  1 day- Prices from £1480

The course will give delegates the skills to present effectively. It covers: Planning, preparing and delivering presentations; overcoming nerves and anxiety; dealing with questions; and more.

Proposal Writing - 1 day - Prices from £1660

The course will show delegates how to produce client specific proposals and respond to tenders; Understand the layout, presentation and language needed for effective proposals; Understand how to produce strong sales documents that are not overly technical and more.

Customer Care 2 days - Prices from £2695 

The course covers: Identifying customer needs; managing relationships with customers; attitude; skills and knowledge needed to deliver excellent service; listening and questioning; handling difficult customers and complaints; and more

Assertiveness & Conflict Resolution 2 day- Prices from £2695

Covers the same issues as the one day course (below) plus extra coverage of conflict resolution - Negotiation skills; Win-win situations; compromise; working in groups etc

Assertiveness Skills 1 day - Prices from £1660

The course helps delegates to recognise assertive, passive and aggressive behaviour; handle conflict and difficult behaviour effectively; say 'No' without causing conflict or offence; to understand  effective listening and questioning and more

Time Management  1 day - Prices from £1480

Covers: prioritising and managing workload; delegation; setting objectives; dealing with procrastination; dealing with paperwork and emails and more.

Writing Skills 1 day - Prices from £1370 

Covers: The use of plain english; grammar, spelling and punctuation; active and passive writing and more.