This page is intended for those interested in our one day Assertiveness Skills course, provided both on-site and as a public course.
Those people interested in our two day 'Assertiveness and Conflict Resolution' course (on-site only) please click here.
A brief course overview...
Many people find dealing with conflict difficult. It often seems easier to keep quiet and say 'yes' to things, when you would really rather speak up and say 'no'.
This course will help you to assert yourself - In other words, to get your message across in a clear and confident manner.
Our Assertiveness Skills course will:
- Give you plenty of chance to discuss and practice how to deal with potentially difficult situations.
On our course you will learn how to:
- Recognise passive, assertive and aggressive behavior in yourself and others.
- Use a range of methods for managing different types of behavior
- Say 'no'
- Listen and question effectively
- Behave assertively when other behave aggressively
- Know when and how to compromise
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